Project Coordinator

2 weeks ago


Glastonbury, Somerset, United Kingdom Sanctuary Group Full time

About the Role

We are seeking a skilled and compassionate Project Worker to join our team at Sanctuary Group, a leading provider of housing, care, and support services. As a Project Worker, you will play a vital role in supporting individuals who have experienced homelessness to achieve their goals and live independently.

Key Responsibilities

  • Provide personalized support to customers, empowering them to maximize their potential and independence
  • Assess customer needs and develop tailored support plans to address their unique challenges
  • Act as a first point of contact for customer queries, providing timely and effective solutions
  • Build strong relationships with customers, respecting their autonomy, dignity, and personal choices
  • Liaise with external partners to enhance customer confidence, health, and wellbeing, and promote education and employment opportunities
  • Respond to emergency situations with professionalism and compassion
  • Maintain accurate and high-quality records of customer interactions and progress
  • Travel is an essential aspect of this role, requiring a valid driving license

Requirements

  • Experience working with adults who have experienced homelessness
  • Strong communication and interpersonal skills, with a flexible and adaptable approach
  • Ability to work collaboratively as part of a team and independently, with a strong sense of initiative
  • Excellent organizational skills, with functional literacy and numeracy
  • Capacity to respond quickly to changing priorities, while meeting deadlines and targets
  • NVQ3 in Health and Social Care, or willingness to work towards this qualification

What We Offer

  • A competitive salary and benefits package, including at least 25 days paid holiday (pro rata) and a pension scheme with employer contributions
  • A range of online discounts and rewards from major retailers
  • Health and wellbeing plans, life assurance, and family-friendly arrangements
  • A comprehensive training program and opportunities for career development
  • A supportive and inclusive work environment, committed to equality and diversity

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