Administrative Assistant
2 weeks ago
Job Summary:
We are seeking a highly skilled and empathetic Front Desk Coordinator to join our team at Nuffield Health Brentwood Hospital. As the first point of contact for patients and visitors, you will play a vital role in ensuring a positive and welcoming experience for everyone who enters our hospital.
Key Responsibilities:
- Provide exceptional customer service to patients, visitors, and colleagues, responding to queries and concerns in a professional and empathetic manner.
- Manage the front desk efficiently, handling incoming calls, emails, and correspondence, and ensuring that all paperwork and administrative tasks are completed accurately and on time.
- Coordinate patient flow and ensure that patients are directed to the correct areas of the hospital, providing clear and concise information about their appointments and treatments.
- Work collaboratively with colleagues across the hospital to ensure seamless communication and a high level of patient care.
- Prepare and maintain clinical paperwork, referral forms, charge sheets, and other administrative documents, ensuring that all information is accurate and up-to-date.
About Us:
Nuffield Health is the UK's largest healthcare charity, dedicated to providing high-quality, patient-centered care to our communities. Our modern, well-equipped hospital in Brentwood offers a range of services and treatments, including outpatients, minor procedures, inpatients, and major surgical specialties.
What We Offer:
- Competitive salary and benefits package
- Opportunities for career development and professional growth
- A supportive and collaborative work environment
- Access to ongoing training and education
Requirements:
To be successful in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment. You will also need to be highly organized and able to prioritize tasks efficiently.
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