Customer Service Associate
3 weeks ago
Salary: Competitive
Employment Type: Full-time, 35 hours per week, working 5 days out of 7
We are seeking a dedicated Customer Service Associate to join our LUU Co-op franchise. In this role, you will support the Team Leaders and the Assistant Retail Manager in a service-oriented atmosphere, demonstrating a commitment to excellence and consistently providing outstanding service. Your strong communication abilities will be essential as you collaborate with both student and full-time staff.
This position offers a variety of operational shifts, allowing you to enhance your skills and knowledge of Co-op and LUU operational procedures, including inventory assessments, stock management protocols, retail standards, and customer engagement.
Ideal Candidate Profile
We are looking for a motivated and enthusiastic individual who excels in communication. A strong team player, you should be committed to delivering exceptional customer service and thrive in a dynamic, fast-paced environment.
Benefits Offered
Enjoy a range of benefits, including a generous holiday allowance and additional Union closure days. As a student-focused organization, we observe closures during holiday periods, ensuring favorable working hours.
We provide extensive opportunities for professional growth and development, options for holiday buy-back, an NUS TOTUM Card, discounts at onsite venues, reduced travel costs, and gym membership discounts.
About Leeds University Union
Leeds University Union (LUU) is a charitable organization dedicated to enhancing the experience of students. Situated centrally on campus, the Union serves as a hub for social interaction, friendship, and engagement.
For more information about Leeds University Union, please visit our website.
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