Property Services Coordinator

3 weeks ago

Kent, United Kingdom mhs homes Full time

We are currently seeking to fill two positions within our organization, one in the Asset Data Team and another in the Proactive Intervention Team.

This role is diverse and customer-oriented, set in a dynamic environment. The position will provide essential administrative assistance for the execution of our asset management operations, ensuring we deliver safe and suitable homes to our clients. Responsibilities will include supporting the performance oversight of our service contracts and maintaining accurate records of property asset data from repairs and inspections. Engaging with customers through phone communications, correspondence, and collaboration across various departments to ensure effective stakeholder interaction is crucial.

Key Qualifications:

  • Experience in a customer service role
  • Strong numeracy and literacy skills
  • Exceptional communication abilities (both written and verbal) with a capacity to collaborate with diverse teams and colleagues at various levels
  • Proficient IT skills
  • Capability to present important information effectively (oral, numerical, and written)
  • Meticulous attention to detail
  • Robust analytical and problem-solving skills
  • Ability to manage personal workload and adhere to deadlines
  • Experience in the housing sector is advantageous

What We Offer:

  • A performance-related annual bonus along with pension contributions matched up to 6%
  • 28 days of annual leave plus bank holidays, with the option to buy or sell holiday
  • Opportunities for training and professional development, including regular toolbox talks
  • A supportive team environment
  • Regular social and charitable events along with various wellbeing initiatives
  • Enhanced family leave policies
  • A competitive package of flexible employee benefits, including a cycle-to-work scheme
  • An excellent office environment that is accessible and inclusive
  • Free parking facilities
  • Access to two holiday homes in Norfolk and Dorset

As a Disability Confident employer, we are committed to offering interviews to candidates who disclose a disability and meet the essential criteria for the role. We strive to be flexible in our assessment processes to provide everyone with the best opportunity to demonstrate their capabilities.

At mhs homes, we uphold the values of equality, diversity, and inclusion. We are dedicated to ensuring equal opportunities for all, both as an employer and a service provider. We actively encourage applications from qualified candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

For further details, please refer to the attached role profile. If you meet the essential criteria, we look forward to your application.

Note for Applicants: We are implementing an anonymized recruitment process for this position. This means that the shortlisting panel will only review personal details or CVs if you are shortlisted for an interview. Therefore, the shortlisting will be based solely on your application and supporting statement. Please ensure all sections are completed thoroughly and refer to the role profile when detailing your skills and experience.

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