Helpdesk Support Officer
3 weeks ago
Are you an organized and proactive professional with a strong commitment to supporting vibrant teams? If so, you may be an ideal candidate to join our organization.
Job Overview:
In this role, you will be responsible for managing and documenting client inquiries, ensuring that all contractual and operational requirements are met, and that the Helpdesk services consistently exceed client expectations.
Key Duties:
- Handle and document client inquiries related to various sites, translating these requests into appropriate engineering or facilities management solutions.
- Determine the best course of action for client requests within the established contractual framework.
- Foster strong relationships with clients and the account delivery team.
- Maintain and update relevant software and systems (e.g., Maximo).
- Perform general administrative tasks.
- Deliver a professional and clear helpdesk service to clients.
- Assist the account delivery team from an administrative standpoint.
- Report any identified issues to management and seek guidance as necessary.
- Adhere to company guidelines and procedures.
- Become familiar with the specific environments and contractual obligations of relevant clients.
Candidate Profile:
Qualifications:
- Minimum of 5 GCSEs at Grade C or above, or an NVQ in Business Administration, Customer Service, ICT, or a related field.
Additional Requirements:
DBS Basic
If you are interested in this opportunity and wish to contribute your skills and enthusiasm to our team, we encourage you to submit your resume and cover letter.
-
Helpdesk Support Specialist
20 hours ago
Woking, Surrey, United Kingdom Dynamite Recruitment Solutions Ltd Full timeHelpdesk Administrator Job DescriptionWe are seeking a highly organized and detail-oriented Helpdesk Administrator to join our team at Dynamite Recruitment Solutions Ltd. As a Helpdesk Administrator, you will be responsible for providing exceptional customer service and administrative support to our clients and internal teams.Key Responsibilities:Record...
-
Helpdesk Support Specialist
17 hours ago
Woking, Surrey, United Kingdom Dynamite Recruitment Solutions Ltd Full timeHelpdesk Administrator Job DescriptionWe are seeking a highly organized and detail-oriented Helpdesk Administrator to join our team at Dynamite Recruitment Solutions Ltd. As a Helpdesk Administrator, you will be responsible for providing exceptional customer service and administrative support to our clients and internal teams.Key Responsibilities:Record...
-
Helpdesk Support Specialist
1 week ago
Woking, Surrey, United Kingdom Parker Jones Group Ltd Full timeJob Summary:We are seeking a highly organized and detail-oriented Helpdesk Support Specialist to join our team at Parker Jones Group Ltd. As a Helpdesk Support Specialist, you will be the first point of contact for our clients and will be responsible for providing exceptional customer service and support.Key Responsibilities:Record Management: Accurately...
-
Helpdesk Support Specialist
1 week ago
Woking, Surrey, United Kingdom Dynamite Recruitment Solutions Ltd Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Helpdesk Administrator to join our team at Dynamite Recruitment Solutions Ltd. As a Helpdesk Administrator, you will be responsible for providing exceptional customer service and administrative support to our clients and internal teams.Key ResponsibilitiesRecord Accurate Information: You...
-
Helpdesk Administrator
2 weeks ago
Woking, United Kingdom Dynamite Recruitment Solutions Ltd Full timeHelpdesk AdministratorSalary: £27500plus fantastic benefits which are as follows Location: WokingHours : Monday to Friday Dynamite Recruitment is currently working in partnership with a very well-established business who have multiple sites across the country.Due to huge growth plans our client is expanding their Woking Office and is now looking to recruit...
-
Helpdesk Administrator
2 weeks ago
Woking, United Kingdom Dynamite Recruitment Solutions Ltd Full timeHelpdesk AdministratorSalary: £27500plus fantastic benefits which are as follows Location: WokingHours : Monday to Friday Dynamite Recruitment is currently working in partnership with a very well-established business who have multiple sites across the country.Due to huge growth plans our client is expanding their Woking Office and is now looking to...
-
Helpdesk Administrator
6 days ago
Woking, Surrey, United Kingdom Dynamite Recruitment Solutions Ltd Full timeJob Title: Helpdesk AdministratorJob Summary:Dynamite Recruitment Solutions Ltd is seeking a highly skilled Helpdesk Administrator to join our team. As a Helpdesk Administrator, you will be responsible for providing exceptional customer service and support to our clients and tenants.Key Responsibilities:Record Information: Accurately record information from...
-
Helpdesk Administrator
7 days ago
Woking, Surrey, United Kingdom Dynamite Recruitment Solutions Ltd Full timeJob Title: Helpdesk AdministratorJob Summary:Dynamite Recruitment Solutions Ltd is seeking a highly skilled Helpdesk Administrator to join our team. As a Helpdesk Administrator, you will be responsible for providing exceptional customer service and support to our clients and tenants.Key Responsibilities:Record Information: Accurately record information from...
-
Helpdesk Administrator
3 months ago
Woking, United Kingdom Mountjoy Full timeA great opportunity has become available for a reliable and skilled **Helpdesk Administrator **to join a dynamic regional company recognised for developing and training its staff to succeed in their roles. Based in **Woking**, you will join us on a **full-time, permanent** **basis,** and in return, you will receive a **competitive salary of £25,000 per...
-
Helpdesk Coordinator
2 days ago
Woking, Surrey, United Kingdom Mountjoy Full timeJob SummaryMountjoy is seeking a highly organized and detail-oriented Helpdesk Administrator to join our team. As a Helpdesk Administrator, you will be the first point of contact for customers and will be responsible for providing exceptional customer service and support.Key ResponsibilitiesRecord and manage customer information and requests in a timely and...
-
Helpdesk Coordinator
2 days ago
Woking, Surrey, United Kingdom Mountjoy Full timeJob SummaryMountjoy is seeking a highly organized and detail-oriented Helpdesk Administrator to join our team. As a Helpdesk Administrator, you will be the first point of contact for customers and will be responsible for providing exceptional customer service and support.Key ResponsibilitiesRecord and manage customer information and requests in a timely and...
-
Helpdesk Administrator
1 month ago
Woking, United Kingdom Workshop Recruitment Full timeOur client is seeking a Helpdesk Administrator to complement their growing team. Specialising in responsive maintenance contracts they are looking for an individual who is confident to act as a first point of contact for all building and repair works. If you enjoy a busy and varied role in a fast-paced environment that offers career progression and...
-
Helpdesk Coordinator
2 weeks ago
Woking, Surrey, United Kingdom Mountjoy Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Helpdesk Administrator to join our dynamic team at Mountjoy. As a Helpdesk Administrator, you will be the first point of contact for our clients and tenants, providing exceptional customer service and support.Key ResponsibilitiesRecord information accurately and timely into our job...
-
Helpdesk Coordinator
50 minutes ago
Woking, Surrey, United Kingdom Mountjoy Full timeHelpdesk Administrator Role ProfileMt. Joy is a leading provider of construction, refurbishment, and facilities management services in the south of England. We are seeking a skilled Helpdesk Administrator to join our team.Key ResponsibilitiesProvide exceptional customer service to clients and tenants via phone, email, and other communication channels.Record...
-
Helpdesk Administrator
2 weeks ago
Woking, United Kingdom Workshop Recruitment Full timeOur client is seeking a Helpdesk Administrator to complement their growing team. Specialising in responsive maintenance contracts they are looking for an individual who is confident to act as a first point of contact for all building and repair works. If you enjoy a busy and varied role in a fast-paced environment that offers career progression and...
-
Maintenance Helpdesk Administrator
2 weeks ago
Woking, United Kingdom 360 Resourcing Solutions Full timeA great opportunity has become available for a reliable and skilled Maintenance Helpdesk Administratorto join a dynamic regional company recognised for developing and training its staff to succeed in their roles. Based in Woking, you will join them on a full-time, permanent basis, and in return, you will receive a competitive salary of £27,500 and excellent...
-
Helpdesk Administrator
1 month ago
Woking, United Kingdom Contract Options Full timeAre you a highly organized and proactive individual with a passion for supporting dynamic teams? Then you will be a perfect fit to join the team. Job Purpose: Responsible for the process and logging of calls received from the Client and the accurate translation of contractual and operational demands, ensuring the Helpdesk function exceeds client...
-
Maintenance Helpdesk Support Specialist
1 week ago
Woking, Surrey, United Kingdom 360 Resourcing Full timeJob OverviewA fantastic opportunity has arisen for a skilled and reliable Maintenance Helpdesk Administrator to join a dynamic and expanding regional company, renowned for its commitment to staff development and training.Based in a thriving business hub, you will be part of a full-time, permanent team, and in return, you will receive a competitive salary of...
-
Helpdesk Administrator
3 months ago
Woking, United Kingdom Parker Jones Group Full timeWe have an exciting opportunity for an enthusiastic Helpdesk Administrator to join our dynamic team. This permanent position is well suited to an individual that is looking to advance their career and gain hands-on experience in a thriving and supportive workplace. **OUR COMPANY BENEFITS** - 31 days annual leave rising to 36 days with length of service...
-
Maintenance Helpdesk Coordinator
1 week ago
Woking, Surrey, United Kingdom Mountjoy Full timeA great opportunity has become available for a reliable and skilled Maintenance Helpdesk Administrator to join a dynamic regional company recognized for developing and training its staff to succeed in their roles. Based in a thriving area, you will join us on a full-time, permanent basis, and in return, you will receive a competitive salary and excellent...