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Senior Customer Support Administrator

2 months ago

Dundee, Dundee City, United Kingdom The Recruitment Co Full time £22,300
Position:
Senior Customer Support Administrator

Contract Type:
Maternity Leave Coverage

Work Schedule:
Monday to Friday, 08:30 AM - 05:00 PM

Role Overview:
The Recruitment Co is seeking a dedicated Customer Support Administrator to join our team. This role is essential in providing exceptional service to our clients in the plumbing sector.

Key Responsibilities:
1. Assist a team of plumbing professionals within the Customer Support division.
2. Manage incoming calls from both private and public housing clients, ensuring that all tasks are executed efficiently and professionally.
3. Prepare and distribute status updates and reports to contractors, including necessary documentation to validate completed work.

Required Skills:
- Proficient in IT applications such as Microsoft Word, Outlook, and Excel.

Commitment to Diversity:
The Recruitment Co. is an equal opportunity employer, dedicated to fostering a diverse and inclusive workplace.