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Lead Community Nurse
3 months ago
Position Overview
An exceptional opportunity has emerged for a Band 7 Lead Community Nurse to oversee operations within our Community Coordination Centre.
The successful candidate will function as an independent clinical leader, guiding a multidisciplinary team to efficiently manage and sustain our Community Coordination Centre (CCC), often referred to as a 'transfer of care' hub.
This role involves providing clinical direction and supervision to the CCC, offering specialized guidance regarding community services, and serving as a crucial link between patients, professionals, and the community service framework. The post-holder will cultivate strong collaborative relationships with various stakeholders and participate in local system enhancements aimed at integrating and streamlining access to community services.
The CCC is designed to deliver prompt urgent and same-day access to community services seven days a week, facilitated by a high-quality call-handling system, expert triage capabilities, and proficient patient management.
Key Responsibilities
The incumbent will be accountable for ensuring that all patient interactions processed through the CCC are managed effectively and promptly, prioritizing patient safety and the highest standards of care quality.
Responsibilities include:
- Developing the CCC team through performance management, conducting appraisals, overseeing recruitment and retention, monitoring attendance, and providing necessary education and training.
About Essex Partnership University NHS Foundation Trust
We seek dedicated individuals who embody our Trust values of Care, Learn, and Empower. In return, we offer a variety of benefits and professional development opportunities, including:
- Season Ticket Loans
- NHS staff discounts
- Comprehensive training facilities and opportunities
- Annual leave purchasing and selling scheme
- Flexible working arrangements from day one
- Salary sacrifice schemes, including lease cars and Cycle to Work
The Trust actively promotes flexible working for all employees. We encourage discussions with the recruiting manager regarding potential flexible working options for this role.
Job Responsibilities
The role involves:
- Communicating complex and sensitive information in a clear manner to clients and caregivers who may be distressed or struggling to understand a diagnosis or situation.
- Collaborating effectively as part of the Integrated Health and Social Care Team, providing nursing advice that contributes to patient care, and working alongside statutory and non-statutory organizations.
- Utilizing appropriate methods to facilitate effective communication with clients and caregivers who may face communication challenges, including those with mental health needs, learning disabilities, or sensory impairments.
- Establishing effective communication channels among patients, relatives, caregivers, and multidisciplinary team members, ensuring initial responses to urgent clinical issues.
- Maintaining positive relationships in challenging and emotional environments.
- Communicating sensitive and confidential patient information with empathy.
- Fostering strong professional relationships with various multidisciplinary professionals and system providers.
- Promoting community nursing and integrated working both internally and externally.
- Mentoring pre-registration students and new staff members.
- Employing advanced skills and specialized knowledge to conduct virtual assessments of health and social care needs.
- Supporting and facilitating direct referrals for appropriate community service assessments and procedures.
- Planning interventions based on patient preferences and care goals, engaging in discussions with family and significant others.
- Developing evidence-based treatment plans grounded in sound clinical decision-making.
- Ensuring timely responses and support for patients with palliative care needs, aligning care with established frameworks.
- Collaborating with patients and caregivers to promote self-management and optimal self-care levels.
- Working jointly with Adult Social Care colleagues to assess and implement complex care interventions proactively.
- Providing support and management for severely frail patients in collaboration with GP practices to prevent unnecessary hospital admissions.
Qualifications
Essential
- Registered Nurse Qualification - Degree Level
- Significant experience in Primary/Community Care
- At least four years of post-registration experience
- Previous line management experience
Desirable
- Completion of a Mentorship Course
- Leadership and decision-making experience
Skills
Essential
- Proficiency in Clinical Systems (S1)
- Competence in IT and computer skills
Desirable
- Proficient use of Microsoft Office applications
