Residential Conveyancing Assistant

5 days ago

Swindon, Swindon, United Kingdom Law Staff Legal Recruitment Ltd Full time
About the Role:

The successful candidate will provide crucial administrative support, ensuring the smooth operation of the team and delivering excellent client care. As a Property Assistant, you will be responsible for:

  • Performing general administrative duties associated with residential conveyancing, including gathering information and updating the Case Management System.
  • Maintaining up-to-date filing and ensuring confidentiality of all client information.
  • Meeting clients in person and handling telephone calls and messages for the firm.
  • Managing tasks such as franking letters, receiving, making, and redirecting telephone calls, and populating spreadsheets.
  • Maintaining high standards of client care and performing typing and other general administrative duties as required throughout the firm.
  • Demonstrating a flexible and adaptable approach towards changing business needs and upholding a smart appearance and polite demeanor at all times.
  • Handling enquiries from clients and performing general administrative duties including filing, photocopying, and faxing.
Key Responsibilities:
  • Provide administrative support to partners and fee earners in the residential conveyancing and new build property team.
  • Meet and greet clients, both in person and on the telephone.
  • Support partners, fee earners, and support staff across various practice areas as needed.
  • Demonstrate a welcoming attitude, punctuality, and a smart appearance.
Requirements:
  • Excellent administrative skills and strong communication and good listening skills to understand client needs.
  • Ability to clearly and accurately relay messages, record information, and update CMS, databases, and spreadsheets.
  • Proficiency in PC/IT skills, including Microsoft Office (Word, Excel, Outlook) and case management systems.
  • Accurate message and instruction recording from clients and other parties.
  • Good keyboard skills and typing ability.
  • Punctuality and good timekeeping.
  • Ability to meet strict deadlines.
  • Sensible and clear communication with internal partners, fee earners, clients, service providers, and stakeholders.
  • Excellent attention to detail and work ethic.
  • Ability to work well in a team and independently within closely defined guidelines.
  • Keen interest in being part of a vibrant law firm.

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