Residential Conveyancing Administrator

2 months ago

Swindon, Swindon, United Kingdom Law Staff Legal Recruitment Ltd Full time
About the Role

Law Staff Legal Recruitment Ltd is seeking an experienced and enthusiastic individual to join their residential and new homes teams as a Property Assistant.

The successful candidate will provide crucial administrative support, ensuring the smooth operation of the team and delivering excellent client care.

Key Responsibilities
  • Perform general administrative duties associated with residential conveyancing, including data entry, document management, and correspondence.
  • Gather information and update the Case Management System to ensure accurate and up-to-date records.
  • Maintain organized filing systems and ensure confidentiality of all client information.
  • Meet clients in person and handle telephone calls and messages for the firm, providing exceptional customer service.
  • Manage tasks such as franking letters, receiving, making, and redirecting telephone calls, and populating spreadsheets.
  • Ensure high standards of client care and maintain a welcoming attitude towards clients and colleagues.
  • Perform typing and other general administrative duties as required throughout the firm.
  • Demonstrate a flexible and adaptable approach towards changing business needs and uphold a smart appearance and polite demeanor at all times.
  • Handle enquiries from clients and perform general administrative duties including filing, photocopying, and faxing.
Role Overview

The Property Assistant will provide administrative support to partners and fee earners in the residential conveyancing and new build property team.

Responsibilities include meeting and greeting clients, both in person and on the telephone, and supporting partners, fee earners, and support staff across various practice areas as needed.

Skills and Expertise
  • Excellent administrative skills, including data entry, document management, and correspondence.
  • Strong communication and good listening skills to understand client needs and provide exceptional customer service.
  • Ability to clearly and accurately relay messages, record information, and update CMS, databases, and spreadsheets.
  • Proficiency in PC/IT skills, including Microsoft Office (Word, Excel, Outlook) and case management systems.
  • Accurate message and instruction recording from clients and other parties.
  • Good keyboard skills and typing ability.
  • Punctuality and good timekeeping.
  • Ability to meet strict deadlines and work well under pressure.
  • Sensible and clear communication with internal partners, fee earners, clients, service providers, and stakeholders.
  • Excellent attention to detail and work ethic.
  • Ability to work well in a team and independently within closely defined guidelines.
  • Keen interest in being part of a vibrant law firm in the heart of the community.

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