Senior Technical Specialist

1 week ago


Ringwood, Hampshire, United Kingdom Trusted Technology Partnership Ltd Full time

Job Summary:

Senior 3rd Line Technician

Location: Ringwood, Hampshire, BH24 3FQ

About the Role:

We are seeking a highly skilled and experienced Senior 3rd Line Technician to join our team at Trusted Technology Partnership Ltd. As a key member of our technical support team, you will be responsible for providing advanced technical support and troubleshooting services to our clients.

Key Responsibilities:

  • Provide expert technical support and troubleshooting services to clients via phone, email, and remote access.
  • Collaborate with cross-functional teams to resolve complex technical issues and improve overall customer satisfaction.
  • Develop and maintain technical documentation and knowledge base articles to support client queries.
  • Stay up-to-date with the latest technology trends and advancements to ensure our clients receive the best possible support.

What We Offer:

  • Competitive salary range of £45,000 - £50,000, DOE + Profit Share.
  • 22 days annual leave plus bank holidays, increasing with length of service.
  • Birthday as additional paid leave.
  • Additional paid leave (dependent on company performance).

Requirements:

  • Minimum 3 years of experience in a similar technical support role.
  • Strong technical knowledge and expertise in IT systems and software.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

Language: en-US



  • Ringwood, Hampshire, United Kingdom Trusted Technology Partnership Ltd Full time

    About the RoleWe are seeking an experienced Senior Technical Specialist to join our Projects team at Trusted Technology Partnership Ltd. As a key member of our technical team, you will play a crucial role in delivering outstanding service to our customers.Key ResponsibilitiesConsult directly with internal and external stakeholders to scope technical...


  • Ringwood, Hampshire, United Kingdom Trusted Technology Partnership Ltd Full time

    About the RoleWe are seeking an experienced Senior Technical Specialist to join our Projects team at Trusted Technology Partnership Ltd. As a key member of our technical team, you will play a crucial role in delivering outstanding service to our customers.Key ResponsibilitiesConsult directly with internal and external stakeholders to scope technical...


  • Ringwood, Hampshire, United Kingdom Trusted Technology Partnership Ltd Full time

    Job SummarySenior 3rd Line TechnicianLocation: Not SpecifiedCandidates should carefully review this job advert. We are seeking a highly skilled professional to join our team at Trusted Technology Partnership Ltd.The Role:We are looking for a Senior Technical Specialist to provide advanced technical support and expertise to our clients.The successful...


  • Ringwood, Hampshire, United Kingdom Trusted Technology Partnership Ltd Full time

    Job SummarySenior 3rd Line TechnicianLocation: Not SpecifiedCandidates should carefully review this job advert. We are seeking a highly skilled professional to join our team at Trusted Technology Partnership Ltd.The Role:We are looking for a Senior Technical Specialist to provide advanced technical support and expertise to our clients.The successful...


  • Ringwood, Hampshire, United Kingdom Trusted Technology Partnership Ltd Full time

    Job SummarySenior 3rd Line TechnicianLocation: Not SpecifiedCandidates should carefully review this job advert. We are seeking a highly skilled professional to join our team at Trusted Technology Partnership Ltd.The Role:We are looking for an experienced technical specialist to provide advanced support and expertise to our clients.The successful candidate...


  • Ringwood, Hampshire, United Kingdom Trusted Technology Partnership Ltd Full time

    Job SummarySenior 3rd Line TechnicianLocation: Not SpecifiedCandidates should carefully review this job advert. We are seeking a highly skilled professional to join our team at Trusted Technology Partnership Ltd.The Role:We are looking for an experienced technical specialist to provide advanced support and expertise to our clients.The successful candidate...


  • Ringwood, Hampshire, United Kingdom Trusted Technology Partnership Ltd Full time

    Job SummarySenior 3rd Line TechnicianLocation: Ringwood, Hampshire, BH24 3FQSalary: £45,000 - £50,000, DOE + Profit ShareHours: 37.5 hours per weekContract: Full time, PermanentThe Package - Senior 3rd Line Technician:Company Profit Share (first £3,600 is tax free)22 days annual leave plus bank holidays, increasing with length of service.Birthday as...


  • Ringwood, Hampshire, United Kingdom Trusted Technology Partnership Ltd Full time

    Job SummarySenior 3rd Line TechnicianLocation: Ringwood, Hampshire, BH24 3FQSalary: £45,000 - £50,000, DOE + Profit ShareHours: 37.5 hours per weekContract: Full time, PermanentThe Package - Senior 3rd Line Technician:Company Profit Share (first £3,600 is tax free)22 days annual leave plus bank holidays, increasing with length of service.Birthday as...


  • Ringwood, Hampshire, United Kingdom Trusted Technology Partnership Ltd Full time

    Job OverviewSenior 3rd Line TechnicianCompany: Trusted Technology Partnership LtdJob Summary: We are seeking a highly skilled and experienced Senior 3rd Line Technician to join our team. As a key member of our technical support team, you will be responsible for providing advanced technical support and troubleshooting services to our clients.Key...


  • Ringwood, Hampshire, United Kingdom Trusted Technology Partnership Ltd Full time

    Job OverviewSenior 3rd Line TechnicianCompany: Trusted Technology Partnership LtdJob Summary: We are seeking a highly skilled and experienced Senior 3rd Line Technician to join our team. As a key member of our technical support team, you will be responsible for providing advanced technical support and troubleshooting services to our clients.Key...


  • Ringwood, Hampshire, United Kingdom Trusted Technology Partnership Ltd Full time

    About the RoleWe are seeking an experienced Senior 3rd Line Technician to join our Projects team at Trusted Technology Partnership Ltd. As a key member of our technical team, you will be responsible for delivering outstanding service to our customers by designing, planning, and implementing technical solutions.Key ResponsibilitiesConsult with internal and...


  • Ringwood, Hampshire, United Kingdom Trusted Technology Partnership Ltd Full time

    About the RoleWe are seeking an experienced Senior 3rd Line Technician to join our Projects team at Trusted Technology Partnership Ltd. As a key member of our technical team, you will be responsible for delivering outstanding service to our customers by designing, planning, and implementing technical solutions.Key ResponsibilitiesConsult with internal and...


  • Ringwood, Hampshire, United Kingdom Trusted Technology Ltd Full time

    Position OverviewTechnical Support SpecialistRole: Technical Support SpecialistDivision: Customer ServiceReports to: Customer Service Manager / Assistant ManagerWork Arrangement: Hybrid model with remote optionsCompensation: £22,308, with a potential increase to £23,000 upon successful completion of the initial evaluation period, plus additional benefits...


  • Ringwood, Hampshire, United Kingdom Trusted Technology Ltd Full time £3,600

    Position: Technical Support Specialist Location: Remote and Hybrid options available. Compensation: Competitive salary based on experience, along with profit-sharing opportunities and comprehensive benefits. Working Hours: 37.5 hours per week, full-time Benefits Package: Continuous training and development opportunities Profit-sharing scheme (initial...


  • Ringwood, Hampshire, United Kingdom Trusted Technology Ltd Full time £3,600

    Technical Support Specialist Location: Remote and Office Hybrid Compensation: £22,000, depending on experience, plus Profit Share and Benefits Working Hours: Full-time, 37.5 hours per week Benefits Include: Tax-free Company Profit Share (first £3,600) 22 days of annual leave plus public holidays, increasing with tenure Additional paid leave for...


  • Ringwood, Hampshire, United Kingdom Trusted Technology Partnership Ltd Full time

    Job DescriptionSenior Systems Engineer (Infrastructure)Location: Ringwood, HampshireSalary: £45, £50,000.00 DOE + Profit ShareHours: 37.5 hours per weekTrusted Technology Partnership Ltd is a specialist provider of IT Infrastructure and Support Services. Our core services include support desk, on-site engineering, project management and delivery, storage...


  • Ringwood, Hampshire, United Kingdom Trusted Technology Partnership Ltd Full time

    Job DescriptionSenior Systems Engineer (Infrastructure)Location: Ringwood, HampshireSalary: £45, £50,000.00 DOE + Profit ShareHours: 37.5 hours per weekTrusted Technology Partnership Ltd is a specialist provider of IT Infrastructure and Support Services. Our core services include support desk, on-site engineering, project management and delivery, storage...


  • Ringwood, Hampshire, United Kingdom Jobheron Full time

    We are seeking a skilled Technical Support Specialist to join our dynamic team at Jobheron, providing exceptional support for IT systems across various clients.The ideal candidate will possess strong communication skills, logical problem-solving abilities, and a friendly demeanor. While extensive experience is appreciated, it is not mandatory, particularly...


  • Ringwood, Hampshire, United Kingdom Jobheron Full time

    We are seeking a skilled Technical Support Specialist to become a vital part of our team at Jobheron, providing exceptional support for IT systems across various clients.The ideal candidate will possess excellent communication skills, a logical mindset, and a friendly demeanor. While extensive experience is appreciated, it is not mandatory, particularly in...


  • Ringwood, Hampshire, United Kingdom Trusted Technology Partnership Ltd Full time

    About the RoleWe are seeking an experienced Senior Systems Engineer to join our team at Trusted Technology Partnership Ltd. As a key member of our technical team, you will be responsible for designing, planning, and implementing technical solutions to deliver outstanding service to our customers.Key ResponsibilitiesConsult with internal and external...