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Customer Service Representative
2 months ago
Job Summary:
We are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative at JD Gyms. As a key member of our team, you will be responsible for maintaining a high standard of cleanliness, hygiene, and safety in our gyms.
Key Responsibilities:
- Cleaning Duties: Ensure all areas of the gym are clean and tidy, adhering to our high standards of cleanliness and hygiene.
- Customer Service: Provide exceptional customer service to our members, responding to their queries and concerns in a professional and courteous manner.
- Task Management: Record all cleaning duties and tasks on relevant checklists to maintain our company standards.
- Regulatory Compliance: Adhere to COSHH regulations, ensuring the correct use and storage of cleaning chemicals and equipment.
- Part Time Hours: Work a part-time schedule, mainly evenings, to ensure our gyms are clean and ready for our members.
Requirements:
- Hard Working: Demonstrate a strong work ethic and attention to detail in all aspects of your role.
- Interpersonal Skills: Possess excellent interpersonal skills, with the ability to communicate effectively with colleagues and members.
- Previous Experience: Have previous experience in a similar role, with the ability to multitask and work unsupervised.
- Approachable: Be approachable and friendly, with a passion for exceeding expectations.
Benefits:
- JD Discount Card: Enjoy discounts at all JD affiliates.
- Annual Leave Scheme: Take advantage of our annual leave scheme.
- Free Gym Membership: Enjoy free gym membership as a member of our team.
