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Restaurant Operations Manager

2 months ago


Broadway, Worcestershire, United Kingdom Farncombe Estate Full time

Job Summary

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Farncombe Estate in the Cotswolds. As an Assistant Restaurant Manager, you will play a key role in leading and supporting our mission of providing exceptional hospitality to our guests.

Key Responsibilities

  • Manage the day-to-day operations of our restaurant and bar, ensuring seamless service delivery and high-quality food and drink offerings.
  • Lead and motivate a team of staff, providing guidance and support to ensure excellent customer service and team performance.
  • Develop and implement strategies to drive sales growth, improve customer satisfaction, and enhance the overall dining experience.
  • Collaborate with the kitchen team to ensure menu consistency, quality, and presentation.
  • Monitor and control costs, inventory, and labor expenses to maintain profitability.
  • Stay up-to-date with industry trends, best practices, and regulatory requirements to ensure compliance and excellence.

What We Offer

  • A competitive salary package, including a basic salary and service charge.
  • Meals on duty and an allowance towards work outfits.
  • A range of excellent benefits, including:
    • 30 days holiday per year (rising to 35 after 5 years).
    • A celebration birthday lunch in one of the hotels.
    • Access to onsite mental health first aiders and an employee assistance program.
    • Free access to wellbeing resources, including online exercise classes, mindfulness tools, and nutritious recipes.
    • Hundreds of High Street discounts and a cash back card.
    • Estate discounts on dining, stays, wine, spa products, and more.
    • A complimentary night stay, including dinner, for you and a guest.
    • Be rewarded with £1000 to spend how you wish in our employee recognition program.
    • Up to £1000 when you successfully refer a friend to work with us.
    • Premium payments for Christmas and New Year shifts.
    • An optional, low-cost healthcare cash plan.
    • Free, in-person financial planning advice.
    • Broad-ranging careers in all hotel departments and a few you wouldn't expect.
    • Fully funded apprenticeship opportunities.

Requirements

  • Proven experience in restaurant management, preferably in a similar setting.
  • Excellent leadership and communication skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong knowledge of food and beverage operations, including menu planning and inventory management.
  • Ability to motivate and develop a team to achieve excellent customer service and sales growth.

Working with Us

Farncombe Estate is a family-owned, 4 AA Red Star property in the heart of the Cotswolds. We are committed to providing a workplace built on respect, fairness, equality, diversity, and opportunity, and to putting wellness and career development at the heart of what we do.