Claims Adjuster
17 hours ago
We are seeking a skilled Claims Adjuster to join our Property & Casualty Claims Department in Ipswich, UK. As a Claims Adjuster, you will play a critical role in handling complex claims and providing exceptional customer service to our clients.
Key Responsibilities:- Manage a portfolio of claims up to a pre-determined authority level, ensuring prompt, fair, and expert resolution.
- Liaise with brokers and clients to investigate liability and discuss claims protocols, activity, trends, and defensibility.
- Develop and maintain strong relationships with Underwriters, Actuaries, and other internal departments.
- Provide guidance and direction to Third-Party Administrators and Legal Partners for claims outside of Delegated Authority arrangements.
- Effectively manage claims diaries and conduct regular meetings with delegated claims partners to review portfolio performance and improvement areas.
- Attend underwriting-driven meetings to explore and explain portfolio management performance and offer opinions on risks and businesses.
- Prepare and present large claim activity to the Management/Leadership team.
- Assist Underwriters with renewal proposals and ensure they have the necessary claims detail to make informed decisions.
- Interest in handling Casualty claims.
- Knowledge of the MOJ Claims Portal is preferable but not essential.
- Confident and effective communication skills, both written and spoken.
- Excellent organization and time management skills.
- Ability to find solutions and work independently or as part of a team.
- High level of numeracy and attention to detail.
- Willingness to seek guidance or authority when uncertain and be accountable.
- Commitment to achieving excellence and prioritizing tasks and responsibilities.
AXA XL is a leading provider of property and casualty insurance and reinsurance solutions. We combine efficient capital platforms, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace to deliver top client service across all our lines of business.
We are committed to building a diverse and inclusive workforce and consider flexible ways of working for every role. If you are a motivated and experienced Claims Adjuster looking for a new challenge, we encourage you to apply.
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