Outpatient Coordinator
2 weeks ago
An exciting opportunity has arisen to join the Outpatient administrative team as an Outpatient Coordinator.
The role will comprise of booking patient appointments across a range of specialties for the Cancer Bureau. As an Outpatient Coordinator, you will be required to book any patients referred into the trust on a suspected cancer pathway into an appointment in accordance with NHS national targets.
You will also be expected to support across other areas of outpatients should the need arise.
Main ResponsibilitiesThe post holder is responsible for the patient's journey from receipt of referral to appointment. To provide a proficient and effective system, in order to achieve the Trust's targets.
Identify, analyze and resolve issues relating to the patient pathway. To ensure that any subsequent follow-up appointment is patient-focused, efficient and effective.
Incorporating use of all the Trust's systems including: E-Referral Patient Administration system, I-portal and any other systems to achieve a smooth pathway for the patient alongside accurate and safe Data Quality collection.
About UsUniversity Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research.
We are the specialist centre for major trauma for the North Midlands and North Wales.
All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfill their true potential.
We create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent.
We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected.
Key Skills and Qualifications- Previous or current IT use/Skills
- Previous NHS experience
- 3 GCSEs or relevant qualifications
- 1 year + administration experience
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