Data Centre Maintenance Specialist

4 days ago

Newport, Newport, United Kingdom Vantage Data Centers Full time
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Location: Newport, Wales

Time Type: Full time

About Vantage Data Centers

Vantage Data Centers is committed to being a workplace of inclusion, equity, respect, and acceptance. We celebrate diversity and intentionally seek out opportunities to learn from one another's experience.

Vantage Data Centers powers, cools, protects, and connects the technology of the world's well-known hyperscalers, cloud providers, and large enterprises. Developing and operating across North America, EMEA, and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency, and sustainability in flexible environments that can scale as quickly as the market demands.

Site Operations Department

The Site Operations Department is responsible for the overall health of all mechanical and electrical systems, building maintenance, and performance of all data modules in our data centres. The team is staffed 24 x 7 onsite with Critical Facility Engineers (CFEs) on each shift. This team is the face of Vantage to our customers and the first line of defence regarding the uptime of our campus as well as the performance of our customer installations. Using a Critical Maintenance Management System (CMMS) to plan and track work needed, the Site Operations department manages all preventative and corrective maintenance.

Position Overview

We are seeking a Critical Facilities Engineer who knows what best-in-class service looks like and can make that a reality. This role is an important member of our Site Operations team where we manage some of the most efficient and cost-effective data centre facilities in the industry.

The successful candidate will work with other electrical and mechanical-focused engineers performing maintenance and repair for our data centre infrastructure. We take our customer requirements for uptime seriously and keep our facilities maintained to a very high standard to ensure uninterrupted service for our customers.

Key Responsibilities

  • Assist Data Centre Technicians (DCT) Team by providing 24/7 monitoring of the Data Centre infrastructure and by actioning any Remote and Intelligence Hands requests in a timely and efficient manner.
  • Undertake daily facility and plantroom checks, ensuring the company not only meets SLAs (Service Level Agreements) but exceeds them.
  • Ensure all electrical equipment and infrastructure are maintained to Standards and Health and Safety requirements, in line with the Annual Maintenance Planner.
  • Undertake electrical installation works to IEE 18th Edition (BS7671) Regulations to affect company and customer objectives.
  • Liaise with maintenance sub-contractors to ensure maintenance to the Company's Fire and M&E infrastructure and equipment are undertaken in line with the Annual Maintenance Planner and Health and Safety guidelines.
  • Ensure maintenance and service repairs are completed by vendors on critical Data Centre systems (UPS, PDU, Diesel Generators, ATS equipment, and Building Controls, CRAC, ETC).
  • Coordinate and oversee all maintenance vendors to ensure personnel safety, protect the facility's critical equipment, and maintain power to the critical load.
  • Adhere to, and ensure vendors follow, the Company's MOPs (Method of Procedure), SOPs (Standard Operating Procedures), and EOPs (Emergency Operating Procedures) to ensure all maintenance activities are performed in accordance with them.

Requirements

  • Experience with the maintenance and repair of industrial electrical and mechanical systems in mission-critical facilities including emergency generators, electrical distribution, critical and essential PDUs, UPS, switchgear, HVAC, air handling units, and building monitoring/control systems.
  • Demonstrate knowledge in operating, maintaining, repairing, inspecting, and testing critical electrical distribution systems, HVAC systems, and building management/automation equipment.
  • Ability to read commercial building blueprints and understand electrical single lines and schematics.
  • Knowledge of commonly used concepts, practices, and procedures related to mechanical & electrical systems needed to run data centres.
  • Technical writing skills and experience, as well as creating, coordinating, updating, and/or modifying MOPs/SOPs/EOPs for critical facilities equipment.
  • Electrically qualified to City & Guilds Level 3 or equivalent.
  • May be required to complete formal training in an area of specialty, such as UPS maintenance.
  • Reliable transportation for reporting to work for shifts or emergencies.
  • Travel is expected to be less than 5%, occasionally for training purposes.

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