Evening Room Preparation Specialist
4 weeks ago
Position: Evening Room Preparation Specialist
Hours: Part-time (20 hours per week)
Are you passionate about ensuring every detail is perfect, from the cleanliness of a guest's room to the overall atmosphere of a prestigious hotel?
We offer an exciting opportunity for an Evening Room Preparation Specialist to become a vital part of our Housekeeping team at the Shangri-La Hotel London, situated in The Shard. In this role, you will be tasked with maintaining and presenting all guest accommodations and common areas to meet the high standards set by Forbes and Shangri-La.
Key Responsibilities:
- Ensure all guest rooms and floor areas are cleaned and maintained to the highest standards.
- Respond to guest requests in alignment with our commitment to exceptional service.
- Extend the same level of care to all hotel areas, from back-of-house to front-of-house.
Qualifications:
- A friendly and approachable demeanor.
- Intermediate conversational proficiency in English; full fluency is not mandatory as we provide complimentary English lessons to enhance your language skills.
- Previous experience in a similar role is preferred.
- Familiarity with KNOWCROSS software is advantageous.
- Physical capability to lift heavy items and move furniture as required for room inspections.
- Ability to remain on your feet for extended periods.
- Flexibility, dependability, and adaptability are essential.
- Comfort with heights while working in a high-rise environment.
About Us:
The Shangri-La Hotel London, located in The Shard, is Western Europe's tallest building and the first elevated luxury hotel in the city. Our establishment features 202 guest rooms and suites across levels 34 to 52, offering breathtaking views of London. The hotel includes several signature dining venues and three event spaces overlooking the river.
Employee Benefits:
- Competitive pension contribution scheme.
- 50% discounts at our award-winning luxury restaurants and bars.
- Complimentary meals during work hours.
- Free dry-cleaning service for work attire.
- Annual travel ticket loan to assist with commuting.
- Staff rates at properties worldwide.
- Exclusive discounts in the London Bridge area.
- Loyalty benefits, including complimentary stays and recognition for long service.
- Investment in personal development through online courses.
- Opportunities for internal promotions.
- Engagement events across all teams.
- Immediate enrollment in our employee recognition program.
- Financial rewards for referring successful candidates.
Please note that all applicants must be eligible to live and work in the UK without restrictions. Documentation of eligibility will be required from all candidates.
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