Sales and Events Manager

2 weeks ago

Richmond, Greater London, United Kingdom Richmond Hill Hotel Full time
About the Role

We are seeking a highly motivated and experienced Sales and Events Manager to join our team at Richmond Hill Hotel. As a key member of our sales team, you will be responsible for driving revenue growth and delivering exceptional customer experiences.

Key Responsibilities
  • Analyse local market trends and competitor activity to recommend strategies that maintain the hotel's leading position in the marketplace.
  • Develop and implement sales and marketing plans to drive revenue growth and increase market share.
  • Lead and inspire a high-performing sales team to achieve sales targets and deliver exceptional customer service.
  • Promote a strong sales culture within the department and maintain high standards of customer service.
  • Build and maintain professional relationships with clients and agents to drive repeat business and referrals.
Requirements
  • Proven track record of success in sales and events management, with a strong understanding of the hotel industry.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines.
  • Knowledge of Opera and Sales and Catering systems is a plus.
What We Offer
  • A competitive annual salary of £39k, plus a monthly service charge averaging £400, and an annual bonus scheme based on KPIs.
  • Access to hundreds of online perks & discounts.
  • BUPA private health insurance scheme.
  • Free health cashback plan for you and your family.
  • 33 days holidays including Public & Bank holidays.
  • Salary sacrifice schemes to help you buy a bike, laptop, or gym membership.
  • Free use of our onsite gym.
  • Bespoke career development through internal and external training schemes.
  • Free meals on duty.
  • Refer a friend scheme, with up to £500 incentive.
  • Hotel recognition Programme including our Employee of the Month and Manager of the Quarter awards, long service awards, rewards payments.
  • Free parking on site.
  • Flexible working patterns.

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