Technical Support Specialist

7 days ago

Wickford, Essex, United Kingdom Precise Placements Ltd Full time
Job Overview

We are seeking a highly skilled Technical Support Engineer to join our client's team. As a key member of the IT department, you will be responsible for providing top-notch technical support and guidance to the organization.

Key Responsibilities
  • Act as a virtual IT director/CTO/Tech Advisor, providing strategic guidance on IT infrastructure and operations.
  • Manage and maintain Autotask, Datto RMM, O365, and Azure systems, ensuring seamless integration and optimal performance.
  • Collaborate with the team to identify and resolve technical issues, implementing effective solutions to improve overall IT efficiency.
  • Develop and maintain strong relationships with stakeholders, providing exceptional customer service and support.
About Our Client

Our client is a dynamic start-up with a strong pipeline of work and a proven business model. They offer a unique opportunity for a Technical Support Engineer to make a significant impact on the organization's growth and success.

As a member of the team, you will have the chance to work with a talented group of professionals, contributing to the development of innovative solutions and best practices in IT service delivery.

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