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Technical Support Specialist

2 months ago

Wickford, Essex, United Kingdom Precise Placements Ltd Full time
Job Description

Job Title: Technical Support Engineer

Company: Precise Placements Ltd

Job Type: Full-time

Location: Remote

Job Category: IT & Technology

About the Company:

Precise Placements Ltd is a dynamic and growing company that specializes in providing top-notch IT services to its clients. We are seeking a highly skilled Technical Support Engineer to join our team.

About the Role:

We are looking for a Technical Support Engineer who will be responsible for providing technical support to our clients. The ideal candidate will have a strong background in IT, excellent communication skills, and the ability to work independently.

Key Responsibilities:

  • Provide technical support to clients via phone, email, or remote desktop
  • Troubleshoot and resolve technical issues in a timely and efficient manner
  • Collaborate with internal teams to resolve complex technical issues
  • Develop and maintain technical documentation and knowledge base
  • Stay up-to-date with the latest technology trends and advancements

Requirements:

  • 2-3+ years of experience in technical support
  • Strong knowledge of IT systems and software
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
  • Strong analytical and troubleshooting skills

What We Offer:

Precise Placements Ltd offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

How to Apply:

If you are a motivated and detail-oriented individual with a passion for IT, please submit your application, including your resume and cover letter, to [insert contact information].