Restaurant Operations Manager

4 days ago


Mumbles, City and County of Swansea, United Kingdom Bistrot Pierre - South Full time
Deputy Manager Job Description

We are seeking a highly motivated and experienced Deputy Manager to join our dynamic team at Bistrot Pierre - South. As a Deputy Manager, you will play a key role in ensuring the smooth operation of our restaurant, providing exceptional customer service, and supporting the management team in achieving our business objectives.

Key Responsibilities:
  • Ensure consistent and high levels of customer service, maintaining a positive and welcoming atmosphere for our guests.
  • Help manage costs and meet the forecast set out in the budget, ensuring efficient use of resources and minimizing waste.
  • Support the management of all restaurant staff, providing guidance, training, and development opportunities to enhance their skills and performance.
  • Encourage a positive culture throughout the team, promoting a collaborative and supportive work environment.
  • Train, monitor, and communicate with the Assistant Manager and Shift Leaders, ensuring seamless day-to-day operations.
Requirements:
  • Experience managing a team within a fast-paced environment, with a proven track record of success.
  • A burning desire to be our next General Manager, with a passion for developing and leading high-performing teams.
What We Offer:
  • Competitive hourly pay rate, with an awesome service charge and opportunities for bonuses.
  • Unlimited 50% discount off our food at any of our Bistrot Pierre restaurants, perfect for treating friends and family.
  • Discounted room rates at our two hotels, ideal for a relaxing getaway.
  • Discounted selected dishes on shift, and wines at cost price, making every meal a pleasure.
  • 24/7 employee assistance programme, prioritizing your well-being and mental health.
  • Fantastic staff nights out and on-shift daily and monthly incentives, celebrating your achievements.
  • Annual company rewards, offering holiday vouchers for you and your loved ones.
  • Future Leaders course, providing bespoke career development and leadership training.
  • Length of service awards, recognizing your dedication and commitment to our team.

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