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Wine Service Professional

2 months ago

London, Greater London, United Kingdom Humble Grape Full time

About the Role

Humble Grape, a renowned wine bar and restaurant in Clapham Junction, is seeking an experienced waiter to join our dynamic team. As a seasoned professional, you will be responsible for delivering exceptional table service, showcasing our curated selection of wines from small, independent vineyards, and providing a memorable dining experience for our guests.

Key Responsibilities

  • Greet and seat guests in a courteous and friendly manner.
  • Provide exceptional table service by taking orders, serving food, and suggesting wines from our extensive list.
  • Demonstrate a strong understanding of our wine offerings and assist guests in making informed wine choices.
  • Maintain a clean and organized workspace, ensuring the dining area is tidy and set up appropriately.
  • Collaborate with the kitchen and bar staff to ensure smooth service flow.
  • Anticipate guests' needs and respond promptly to requests or concerns.
  • Upsell wine options and promote special offerings to enhance the guest experience.
  • Process payments accurately and efficiently.

Requirements

  • Proven experience as a waiter in a high-quality dining establishment.
  • Basic to intermediate knowledge of wines.
  • Excellent communication and interpersonal skills.
  • Impeccable grooming and presentation.
  • Ability to thrive in a fast-paced environment while maintaining attention to detail.
  • Exceptional customer service skills with a genuine passion for creating memorable guest experiences.
  • Flexible schedule, including availability on weekends and holidays.

What We Offer

  • Competitive salary with tips and service charge.
  • Opportunity to work with a diverse and passionate team in a welcoming environment.
  • Ongoing training and development in both wine knowledge and service skills.
  • Weekly wine training from our WSET qualified Educator.
  • Discounts on wines and dining experiences at Humble Grape.
  • Career growth prospects as we expand and open new locations.