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Case Work Coordinator

2 months ago

WestonsuperMare, United Kingdom Red Snapper Recruitment Limited Full time

Job Title: Case Work Coordinator - Temporary Position

Job Type: Temporary, Part-time

Hours: 30 hours per week

Pay: £12.50 per hour

Duration: 4-6 weeks with possibility of extension

About the Role:

We are seeking a highly skilled and experienced Case Work Coordinator to join our team on a temporary basis. As a Case Work Coordinator, you will be responsible for managing referrals, assessing and supporting clients in a way that allows them to maintain accommodation and make positive changes in their life.

Main Responsibilities:

  • Build positive and effective working relationships and agreements with relevant external agencies
  • Progress and track referrals made into the service and outcomes for service users moving on from service
  • Complete needs assessment/risk assessment for clients leading to the delivery of key elements of support plans
  • Give clients advice, information and provide an enabling service so that they can be signposted to and access appropriate services
  • Co-ordinate and deliver meaningful occupation opportunities for clients
  • Maintain client records that are accurate and fully updated using the Julian House client record system
  • Support analysis of this data, indicating areas of unmet need, and contribute to recommendations for changes in services
  • Utilise private rented move on opportunities to ensure effective service move on pathways
  • Take part in rostered systems of working which may include weekend and evening working as required
  • Take part in an out of hours on call system (1 week in 4) which will include working closely with criminal justice services

Person Specification:

  • Understanding of homelessness, social exclusion and offending
  • Ability to undertake needs assessments and planning for people with complex needs
  • Ensure that all clients are provided with a high-quality person-centred service which takes a strength-based and trauma-informed approach
  • Ensure clients views and feedback influence the design and delivery of the service
  • Ensure all clients in the service are aware of their rights and responsibilities
  • Ensure the service meets targets set out in the contract specification, as well as internal KPIs and compliance
  • Produce accurate reports and data as requested and at specified intervals
  • Manage incidents and safeguarding and to ensure action is taken and followed up where required
  • Ensure that administration is done promptly and to a high standard using the electronic case management system; with detailed, concise and accurate records
  • Must have a driver license and access to vehicle