Service Operations Manager

2 weeks ago

Chester, Cheshire, United Kingdom Sytner Group Full time

About the Role

Porsche Centre Chester is seeking an experienced and successful Service Operations Manager to oversee the department and ensure our customers receive excellent levels of service, in line with brand expectations.

About You

This position would suit someone already in an Assistant Service Manager position, Reception Supervisor role, or a very proactive and enthusiastic Senior Service Advisor looking for their next career step. Porsche brand experience is preferred but not essential.

Key Responsibilities

  • Mentor and coach the Service Advisor Team on a daily basis to deliver exceptional customer service.
  • Be proactive to ensure the department anticipates the needs and demands of clients.
  • Lead by example and be a role model for the team, demonstrating a strong work ethic and commitment to excellence.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Work closely with the Head of Aftersales to ensure seamless communication and collaboration between departments.
  • Identify and address any operational issues or concerns, implementing solutions to improve efficiency and productivity.

Why Sytner Group?

Sytner Group is committed to providing an industry-leading benefits package, including enhanced holiday entitlement, industry-leading maternity, paternity, and adoption pay, career development opportunities, and recognition of long service.

Our Values

We value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, and/or belief.

  • Head of Operations

    4 days ago

    Chester, Cheshire, United Kingdom Innovative Service Group Full time

    Job OpportunityJoin the Innovative Service Group TeamWe are seeking a highly skilled and experienced Head of Operations to join our dynamic team at the Innovative Service Group. As a key member of our leadership team, you will play a critical role in driving the success of our business and delivering exceptional results for our clients.About the RoleThe Head...

  • Head of Operations

    4 days ago

    Chester, Cheshire, United Kingdom Innovative Service Group Full time

    Job OpportunityJoin the Innovative Service Group TeamWe are seeking a highly skilled and experienced Head of Operations to join our dynamic team at the Innovative Service Group. As a key member of our leadership team, you will play a critical role in driving the success of our business and delivering exceptional results for our clients.About the RoleThe Head...

  • Head of Operations

    5 days ago

    Chester, Cheshire, United Kingdom Innovative Service Group Full time

    Join Our Team as a Senior Operations LeaderWe are seeking a highly skilled and experienced Senior Operations Leader to join our team at Innovative Service Group. As a key member of our leadership team, you will be responsible for driving business growth, improving operational efficiency, and delivering exceptional customer experiences.About the RoleThis is...

  • Head of Operations

    5 days ago

    Chester, Cheshire, United Kingdom Innovative Service Group Full time

    Join Our Team as a Senior Operations LeaderWe are seeking a highly skilled and experienced Senior Operations Leader to join our team at Innovative Service Group. As a key member of our leadership team, you will be responsible for driving business growth, improving operational efficiency, and delivering exceptional customer experiences.About the RoleThis is...

  • Service Operations Manager

    1 month ago

    Chester, Cheshire, United Kingdom Nationwide Platforms Full time

    Workshop Service Manager Are you a seasoned Service Manager or Workshop Foreman eager to be part of a leading company in the hire industry? Do you take pleasure in mentoring colleagues and maximizing their potential? We are in search of a Workshop Service Manager to become a vital member of the Nationwide Platforms team. In this role, you will oversee a...

  • Deputy Service Manager

    2 weeks ago

    Chester, Cheshire, United Kingdom NFP People Full time

    About the RoleWe are seeking a highly skilled Deputy Service Manager to join our team at NFP People, where you will play a vital role in supporting and empowering vulnerable young people.Key ResponsibilitiesSupport the Service Manager in the day-to-day operations of the organisation.Develop and implement strategies to improve service delivery and...

  • Deputy Service Manager

    2 weeks ago

    Chester, Cheshire, United Kingdom NFP People Full time

    About the RoleWe are seeking a highly skilled Deputy Service Manager to join our team at NFP People, where you will play a vital role in supporting and empowering vulnerable young people.Key ResponsibilitiesSupport the Service Manager in the day-to-day operations of the organisation.Develop and implement strategies to improve service delivery and...

  • Hospitality Service Manager

    2 weeks ago

    Chester, Cheshire, United Kingdom The Queen at Chester Hotel, Premier Collection By Best Western Full time

    Job SummaryWe are seeking a highly skilled and experienced Hospitality Service Manager to join our team at The Queen at Chester Hotel, Premier Collection By Best Western. As a key member of our operations team, you will be responsible for overseeing all hotel operations and ensuring exceptional guest experiences.Key ResponsibilitiesLead and manage a team of...

  • Hospitality Service Manager

    2 weeks ago

    Chester, Cheshire, United Kingdom The Queen at Chester Hotel, Premier Collection By Best Western Full time

    Job SummaryWe are seeking a highly skilled and experienced Hospitality Service Manager to join our team at The Queen at Chester Hotel, Premier Collection By Best Western. As a key member of our operations team, you will be responsible for overseeing all hotel operations and ensuring exceptional guest experiences.Key ResponsibilitiesLead and manage a team of...

  • Administrative Assistant Financial Services

    2 weeks ago

    Chester, Cheshire, United Kingdom Service Care Solutions - Legal Full time

    **Job Summary**Service Care Solutions - Legal is seeking a highly organized and detail-oriented Clerical Assistant Client Finance to join their team. As a key member of the Client Finance team, you will provide essential clerical support to ensure the smooth operation of financial assessment processes.Key Responsibilities:Develop a thorough understanding of...

  • Administrative Assistant Financial Services

    2 weeks ago

    Chester, Cheshire, United Kingdom Service Care Solutions - Legal Full time

    **Job Summary**Service Care Solutions - Legal is seeking a highly organized and detail-oriented Clerical Assistant Client Finance to join their team. As a key member of the Client Finance team, you will provide essential clerical support to ensure the smooth operation of financial assessment processes.Key Responsibilities:Develop a thorough understanding of...

  • Deputy Service Manager

    3 weeks ago

    Chester, Cheshire, United Kingdom NFP People Full time

    About the RoleWe are seeking a highly skilled Deputy Service Manager to join our team at NFP People. As a key member of our organization, you will play a vital role in supporting and empowering vulnerable young people.Key ResponsibilitiesSupport the Service Manager in the day-to-day operations of the organization.Develop and implement strategies to improve...

  • Deputy Service Manager

    3 weeks ago

    Chester, Cheshire, United Kingdom NFP People Full time

    About the RoleWe are seeking a highly skilled Deputy Service Manager to join our team at NFP People. As a key member of our organization, you will play a vital role in supporting and empowering vulnerable young people.Key ResponsibilitiesSupport the Service Manager in the day-to-day operations of the organization.Develop and implement strategies to improve...

  • Head of Operations and Service Development

    2 days ago

    Chester, Cheshire, United Kingdom CityWorx Full time

    Job Title: Head of Operations and Service DevelopmentCityWorx is seeking an experienced and strategic leader to drive business growth, optimize service delivery, and achieve occupancy and revenue targets as our Head of Operations and Service Development.Main Role Purpose:The successful candidate will lead business and service growth through strategic...

  • Head of Operations and Service Development

    2 days ago

    Chester, Cheshire, United Kingdom CityWorx Full time

    Job Title: Head of Operations and Service DevelopmentCityWorx is seeking an experienced and strategic leader to drive business growth, optimize service delivery, and achieve occupancy and revenue targets as our Head of Operations and Service Development.Main Role Purpose:The successful candidate will lead business and service growth through strategic...

  • Operations Manager

    7 days ago

    Chester, Cheshire, United Kingdom Northreach Full time

    Operations Team LeaderNorthreach is a dynamic recruitment agency that connects businesses with top talent in the fintech and digital sectors. Our mission is to provide a seamless and personalized recruitment experience for clients and candidates, and to create a positive work environment that encourages equality, innovation, and professional growth.We are...

  • Operations Manager

    7 days ago

    Chester, Cheshire, United Kingdom Northreach Full time

    Operations Team LeaderNorthreach is a dynamic recruitment agency that connects businesses with top talent in the fintech and digital sectors. Our mission is to provide a seamless and personalized recruitment experience for clients and candidates, and to create a positive work environment that encourages equality, innovation, and professional growth.We are...

  • Operations Manager

    2 weeks ago

    Chester, Cheshire, United Kingdom Northreach Full time

    {"title": "Operations Team Leader", "description": "Job SummaryNorthreach is a dynamic recruitment agency that connects businesses with top talent in the fintech and digital sectors. Our mission is to provide a seamless and personalized recruitment experience for clients and candidates, and to create a positive work environment that encourages equality,...

  • Operations Manager

    2 weeks ago

    Chester, Cheshire, United Kingdom Northreach Full time

    {"title": "Operations Team Leader", "description": "Job SummaryNorthreach is a dynamic recruitment agency that connects businesses with top talent in the fintech and digital sectors. Our mission is to provide a seamless and personalized recruitment experience for clients and candidates, and to create a positive work environment that encourages equality,...

  • Service Desk Operations Specialist

    3 weeks ago

    Chester, Cheshire, United Kingdom Greenfield I T Recruitment Full time

    Job Summary:We are seeking a highly skilled Service Desk Analyst to join our growing IT team at Greenfield I T Recruitment. As a Service Desk Analyst, you will be responsible for resolving end-user technical requests and carrying out the incident management process to ensure normal service operations with the aim of minimizing impact on business...