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Regional Operations Manager
2 months ago
We are seeking a committed Area Manager to oversee the effective management of operations within Chartwells, working on a full-time basis with a contract of 40 hours per week.
As an Area Manager, you will leverage your expertise to uphold exceptional standards of operational excellence.
In return, you will have the opportunity to advance your career with a company that values its workforce, celebrates diversity, and acknowledges employees who excel in their roles.
We ensure that your efforts are recognized through a comprehensive benefits package, which includes:
- Exclusive travel discounts with various providers
- Grocery savings through discounts at major supermarkets
- Immediate family access to a Digital GP and additional healthcare benefits
- Discounted cinema tickets for entertainment
- Regular updates featuring the best available discounts
- Cash rewards for spending that can be used across numerous brands
- Complimentary wellness, mindfulness, and fitness classes
- Ability to share discounts with friends and family
- Contributory pension scheme
- Career development opportunities through our training programs
Your key responsibilities will include:
- Formulating and executing growth and retention strategies for both new and existing business through the development of long-term account plans.
- Assisting the sales team in crafting financially viable bids and proposals, ensuring operationally sound contracts.
- Driving profitability for the region by providing leadership and support to teams across various educational institutions.
- Evaluating contract performance, identifying areas for improvement, and ensuring compliance to exceed client expectations.
- Understanding customer needs by analyzing feedback trends and selecting the appropriate company offerings to enhance satisfaction.
- Communicating strategies to the team and ensuring that improvements are enacted to optimize performance and customer satisfaction.
- Building and maintaining relationships with both internal and external stakeholders, including strategic clients.
Our ideal Area Manager will possess:
- Experience in senior management roles, leading and motivating operational teams to achieve results.
- A proven track record in implementing change initiatives that yield operational benefits.
- Experience adhering to brand guidelines to achieve objectives.
- Familiarity with highly competitive and price-sensitive markets.
- Outstanding communication and presentation abilities.
- Experience managing senior-level third-party relationships.
Chartwells, a part of Compass Group UK&I, is the premier provider of catering and support services to the education sector. For over 25 years, we have focused on assisting educational institutions in fostering healthy lifestyles among students.
Chartwells is dedicated to safeguarding and promoting the welfare of children, expecting all employees to share this commitment.
This position is exempt from the Rehabilitation of Offenders Act 1974, and we require applicants to disclose all previous convictions and cautions to assess their suitability for working with children.
Job Reference: com/1607/ / /WJ
Compass Group UK&I is committed to creating a workplace where everyone feels valued and has equal opportunities for career advancement. We strive to foster a culture that respects and embraces diverse talents, beliefs, backgrounds, and abilities.
