Lodge Manager

1 month ago


Oxted, Surrey, United Kingdom Churchill Estates Management Ltd Full time
About the Role

Churchill Estates Management Ltd is seeking a highly skilled and experienced Lodge Manager to join our team at Charrington Lodge in Oxted, Surrey. As a key member of our team, you will be responsible for providing exceptional customer service to our residents, managing the day-to-day operations of the lodge, and ensuring the overall well-being of our community.

Key Responsibilities
  • Manage the maintenance and upkeep of the lodge, ensuring a safe and secure environment for residents
  • Coordinate activities and events to promote a sense of community and social interaction among residents
  • Provide administrative support to the Area Manager and other team members as needed
  • Develop and maintain relationships with residents, contractors, and suppliers to ensure seamless communication and service delivery
  • Monitor and report on resident satisfaction, making recommendations for improvement
Requirements
  • Proven experience in customer-facing roles, preferably in a residential or community setting
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with residents and stakeholders
  • Ability to work independently and as part of a team, with a flexible and adaptable approach to changing priorities
  • Strong organizational and administrative skills, with proficiency in Microsoft Office applications
  • Knowledge of health and safety protocols and procedures, with the ability to maintain a safe and secure environment
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional development and career growth
  • A dynamic and supportive work environment
  • A chance to make a positive impact on the lives of our residents

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