Branch Operations Supervisor
3 weeks ago
Job Purpose Statement:
The primary objective is to guarantee the overall effectiveness of all branch operations by proficiently overseeing all functional activities, sales performance, profit margins, recruitment processes, Health & Safety compliance, and fostering strong relationships with both staff and customers to drive new business opportunities. You will be accountable for ensuring that the branch achieves its targets and objectives while adhering to company timelines.
Key Responsibilities:
- Surpass sales targets, profit margins, and budgetary goals while managing costs effectively.
- Ensure adherence to Lawsons Best Practices, Standards, and Company Policies.
- Recruit, nurture, and inspire team members to realize their full potential.
- Communicate branch and company performance metrics regularly to the team.
- Conduct disciplinary and grievance procedures as necessary.
- Assume overall responsibility for all administrative and compliance-related tasks.
- Propose and discuss ideas, suggestions, and initiatives aimed at enhancing operational and administrative processes to support the growth of the Company.
- Maintain the Company's high standards of Health & Safety and Security.
- Manage all aspects of daily branch operations.
- Identify and leverage opportunities for cost reduction across the organization.
- Act as the Branch Manager's deputy in their absence.
Candidate Profile:
- Exemplary role model demonstrating integrity, honesty, and confidentiality within the department.
- Outstanding communication, persuasion, and negotiation abilities, both verbal and written.
- Capable of prioritizing tasks under pressure and exhibiting self-motivation.
- Exceptional time management skills with strong leadership and entrepreneurial capabilities.
- Willingness to be hands-on and lead by example when necessary.
- Commitment to promoting and upholding the company's culture, values, and professionalism.
Knowledge, Experience, and Qualifications:
- Strong commercial awareness of the industry.
- Proficient IT skills, including Microsoft Word, Excel, and Outlook.
- Prior experience in sales and operations.
- Understanding of business financial principles.
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