Multi-Skilled Service Engineer

2 months ago

Cross Hills, North Yorkshire, United Kingdom Fives Full time

Join Fives' Team of Experts in Sustainability

Fives is a leading company in the sustainability industry, creating innovative solutions for a greener future. As a Multi-Skilled Service Engineer, you will play a crucial role in delivering exceptional customer service and ensuring the optimal performance of our electro-mechanical equipment.

Main Responsibilities:

  • Equipment Installation and Maintenance: Install, service, and repair high-value 5-axis equipment and machinery at customer sites, following manufacturer's instructions and customer specifications.
  • Customer Service Excellence: Deliver outstanding customer service, identifying opportunities for value-added services and promoting additional sales.
  • Training and Support: Train customer personnel on equipment maintenance, adjustment, and repair, ensuring they have the necessary skills to operate and maintain our equipment.
  • Equipment Refurbishment and Repair: Repair worn or defective equipment, and work on refurbishments, re-tools, and refits as needed.
  • Documentation and Quality Control: Document all inspections, maintenance, and repair work, ensuring adherence to quality standards and regulatory requirements.
  • Market Intelligence and Business Development: Gather market intelligence, identify opportunities for promoting additional services and spare part sales, and support business development initiatives.
  • Health and Safety: Maintain a safe working environment, adhering to Fives' Health and Safety standards and promoting a positive image of the company.

About Fives:

Fives is a global company with a presence in 25 countries, employing over 9,000 people. We are committed to creating sustainable solutions for the industry, and our team of experts is dedicated to delivering exceptional results.

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