NHS Hearing Specialist

3 weeks ago

London, Greater London, United Kingdom Scrivens Ltd Full time

Position Overview

Scrivens Ltd is seeking a qualified NHS Hearing Specialist to join our team in the North Central London region. This role involves providing audiology services at various Scrivens locations.

The ideal candidate will be a registered professional with either RCCP or HCPC credentials and possess a valid UK driving license. You will be responsible for conducting hearing assessments, diagnosing hearing issues, and recommending appropriate hearing aid solutions for adult patients.

Your role will require you to perform audiological procedures with efficiency and precision, ensuring adherence to best practices. Maintaining a high standard of professionalism and compliance with relevant Codes of Practice is essential. We collaborate with leading hearing aid manufacturers and utilize state-of-the-art audiology equipment to deliver exceptional service.

This position offers an excellent opportunity for a dedicated Audiologist to enhance their skills in a supportive environment, with ample opportunities for professional development. You will be part of a knowledgeable team committed to improving the quality of life for our patients through access to essential NHS services.

Key Responsibilities

  • Deliver diagnostic audiology and rehabilitation services, including the dispensing of NHS hearing aids to adults with identified hearing loss.
  • Promote and adhere to best clinical practices.
  • Manage customer information competently.
  • Dispense NHS hearing aids and provide rehabilitation and aftercare services.
  • Comply with national, local, and company policies, procedures, and current legislation.
  • Collaborate with other healthcare professionals as necessary.

About Scrivens Ltd

Founded in 1938, Scrivens Ltd is a family-owned business with a network of approximately 170 branches across England. We provide hearing clinics in our branches and over 150 medical centers, serving numerous CCG areas.

As we expand, we remain committed to our core mission: delivering outstanding service and clinical excellence to our customers. Joining Scrivens means taking accountability for your career and making a meaningful impact on our organization and the patients we serve.

In addition to a competitive Band 6 salary, we offer a company vehicle, pension plan, and discounts on eyewear and hearing devices.

Professional Duties and Expectations

Your performance will be evaluated based on:

  • Personal productivity aligned with agreed performance standards.
  • Meeting targets for NHS hearing system supply.
  • Adherence to professional and clinical standards.
  • Customer satisfaction levels.
  • Monitoring NHS contract performance metrics.

Clinical Responsibilities

  • Conduct comprehensive hearing assessments and provide tailored advice.
  • Perform case history evaluations and otoscopy.
  • Administer routine audiometric tests, including Puretone Air Conduction and Bone Conduction Audiometry.
  • Take aural impressions and select appropriate ear molds.
  • Fit and program hearing instruments, ensuring optimal performance.
  • Deliver a structured aftercare program for customers.
  • Utilize outcome measures to assess the effectiveness of hearing instruments.
  • Maintain accurate records and treatment plans.

Essential Qualifications

  • Current RCCP or HCPC registration.
  • Proficiency in computer applications.
  • Strong motivation and focus on achieving personal and professional goals.
  • Ability to work collaboratively within a team and independently.
  • Commitment to providing exemplary customer service.
  • Excellent time management and attention to detail.
  • Strong communication skills, demonstrating empathy and patience.

This job description is intended to provide a general overview of the role and may be subject to change based on organizational needs and individual performance.

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