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Mental Health Support Worker
2 months ago
Job Title: Mental Health Support Worker
Job Summary:
We are seeking a dedicated and compassionate Mental Health Support Worker to join our team at Service Care Solutions - Healthcare. As a key member of our team, you will provide emotional support, advice, and guidance to individuals accessing our services.
Key Responsibilities:
- Deliver high-quality emotional support and guidance to individuals via face-to-face, telephone, and video calls.
- Assess situations to determine risk and the needs of individuals accessing support.
- Make informed decisions under pressure while communicating with individuals accessing support.
- Accurately record new contacts and details of visits and calls on relevant electronic systems.
- Work in line with performance targets and key contractual requirements, providing data and case studies as requested.
- Advise and be actively involved in individual risk assessment and review.
- Develop and implement appropriate action plans and safety plans to meet individual needs.
- Encourage individuals to recognize, understand, and manage factors affecting their mental wellbeing and physical health.
- Collaborate with a range of partners and external agencies to meet individual needs.
Requirements:
To be successful in this role, you will possess excellent communication and interpersonal skills, with the ability to work in a fast-paced environment. You will also have a strong understanding of mental health principles and practices.
What We Offer:
We offer a competitive salary and benefits package, as well as opportunities for professional development and growth.
