Quality Assurance Coordinator for Educational Programs

3 weeks ago

Cambridge, Cambridgeshire, United Kingdom University of Cambridge Full time

About the Team

The University of Cambridge Institute of Continuing Education (ICE) is dedicated to providing exceptional and unique educational programs tailored for adult learners, primarily engaging in part-time studies for personal growth or professional advancement. ICE is committed to making the expertise and resources of the University of Cambridge accessible to all students, regardless of their prior educational background.

The Quality Assurance team at ICE operates across the Institute's diverse course offerings to oversee and coordinate essential processes that ensure compliance with University standards and the mandates of regulatory bodies and inspection agencies.

Our primary activities are conducted at a historic venue that offers facilities for conferences and events, along with comprehensive hospitality services. This venue features multiple meeting spaces, comfortable accommodations, and beautifully landscaped grounds.

Position Overview

In the Quality Assurance Office at ICE, the Quality Assurance Coordinator plays a vital role in managing and coordinating key administrative functions that uphold the Institute's adherence to University regulations and the expectations of regulatory authorities.

The individual in this position will report to the Head of Quality Assurance and Continuous Improvement, while also overseeing the Quality Assurance Administrators to ensure the effective, consistent, and transparent execution of critical quality assurance policies and procedures, thereby enhancing the student experience and maintaining high academic standards.

You will provide leadership to two Quality Assurance Administrators, guiding them in their responsibilities and fostering opportunities for their professional growth.

Required Skills and Qualifications

The ideal candidate will possess:

  • Experience in a quality assurance or compliance role, preferably within the higher education sector.
  • The ability to design and implement best practice processes and procedures in higher education, utilizing a data-driven approach.
  • Familiarity with regulatory frameworks.
  • Proficiency in minute-taking and committee support.
  • Experience collaborating with senior stakeholders and various services to drive improvement initiatives.

Employee Benefits

  • Generous annual leave entitlement, including public holidays.
  • Access to defined benefits pension schemes.
  • Flexible working arrangements.
  • Family-friendly policies.
  • Opportunities for career and professional development.
  • Support for health and mental well-being.
  • Discounts on various shopping options.
  • Assistance with rental deposits.
  • Public transport season ticket loans.

ICE promotes a hybrid working model, currently allowing staff to work a combination of on-site and remote days, subject to change based on operational needs.

The University is committed to fostering equality, diversity, and inclusion, encouraging applications from all segments of society.

The University also ensures that all employees are eligible to work in the UK.

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