Senior Quality Assurance Officer

4 weeks ago

Brighton, Brighton and Hove, United Kingdom Study Group Full time
About the Role

We are seeking a highly skilled and experienced Deputy Registrar to join our Quality Assurance and Enhancement (QAE) Office. As a key member of our team, you will assist the Academic Registrar and other colleagues in the central oversight of academic quality and standards across our global network.

Key Responsibilities
  • Act as Secretary for Academic Board, Quality Learning and Teaching Committee, Student Experience Committee, Research and Scholarship Committee, Programme Approval and Variation Committee, Entry Requirements Advisory Board, and Student Advisory Board.
  • Work with the Chairs of the board and committees to prepare and distribute agenda and meeting papers on a timely basis.
  • Note and record key meeting decisions and circulate on a timely basis to attendees.
  • Ensure that all actions are reported back to the board/committees ahead of meetings.
  • Draft formal minutes and prepare follow-up communications as needed.
  • Ensure that the members' terms of appointment are effectively monitored.
  • Provide practical advice and guidance to internal senior managers on good governance practice in the context of a for-profit, international education organisation.
  • Work to engender positive working relationships at a key group of International Study Centres (ISCs) as well as with the wider network of Study Group centres.
  • Identify how best to ensure that ISCs can effectively embed quality assurance procedures to enable organisational objectives to be met.
  • Ensure that where areas of risk are identified and/or improvements need to be made, these are communicated effectively and that mitigations are in place quickly.
  • Work effectively with all parties concerned to ensure the smooth running of approval and monitoring processes for centres.
  • To work with all parties concerned to ensure the successful delivery of QAE Office projects.
  • Co-ordinate, attend, and produce reports for approval events as a key member of panels making quality assurance/compliance decisions.
  • Co-ordinate, oversee, and produce reports from monitoring submissions considered via correspondence and at monitoring events.
  • Prepare reports, draft papers, and present papers at academic governance committees, as appropriate.
  • Play a role in the continuous improvement of the approval and monitoring mechanisms of Study Group to ensure that they remain fit for purpose.
  • First point of contact and referral for academic governance issues from colleagues around the network.
  • Play a role in the design and delivery of specific parts of the QAE Office's strategic plan.
About You

We welcome applications from candidates with 1-2 years of experience who are beginning their careers in academic quality roles. The ideal candidate will have:

  • An undergraduate degree or equivalent professional experience.
  • Significant experience of quality assurance or regulatory compliance within an educational organisation.
  • Experience of managing, developing, inspiring, and colleagues and gaining buy-in from high-performing teams in an educational setting.
  • Evidence of effecting cultural change and implementing new operating systems and procedures.
  • Exceptional understanding of governance and decision-making processes and the management of committees.
  • Strong decision-making and problem-solving skills with an ability to innovate.
  • Ability to lead projects with a clear sense of purpose and direction.
  • Proven ability to influence with a willingness to challenge existing assumptions and take difficult decisions where necessary.
  • Ability to establish credibility and build effective relationships with internal and external stakeholders.
  • Ability to deal with ambiguity and operate effectively within fast-changing environments.
  • Understanding of external regulation on the HE sector in England and the rest of the United Kingdom (desirable).
  • Knowledge of European higher education and pathway provision education sector regulation (desirable).
  • Demonstrable commitment to continuous professional development.
About Us

Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we can provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available.

We are proud to be an equal opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely.

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