Aircraft Cabin Appearance Manager

3 days ago

Hounslow, Greater London, United Kingdom ABM Full time

Job Summary:

The Cabin Appearance Manager is a key role within ABM, responsible for leading a team to deliver exceptional aircraft cabin appearance standards. This position requires a strong focus on quality, customer satisfaction, and team management.

Key Responsibilities:

  • Quality Management: Ensure delivery of cleaning standards in line with service level agreements, conduct final cleaning sweeps, and identify areas for improvement.
  • Team Management: Lead a team of aircraft cleaners, ensuring employees are properly trained, and maintaining staff discipline and conformance with company and regulatory requirements.
  • Process Improvement: Identify and propose solutions to improve processes, working closely with senior management to drive change.
  • Compliance: Ensure procedures, policies, and regulations are correctly followed and complied with, including H&S audits and risk assessments.
  • Reporting: Timely submission of daily inspection reports.

Requirements:

  • Leadership Experience: Previous supervisory or management experience, with a strong track record of leading teams to achieve quality standards.
  • Industry Knowledge: Previous experience in industrial cleaning, with a deep understanding of aircraft cleaning processes and regulations.
  • Communication Skills: Fluent English, with excellent communication and interpersonal skills.
  • Education and Certifications: Relevant education and certifications, such as a valid UK driving license.

What We Offer:

  • Competitive Salary and Benefits: A comprehensive package, including a competitive salary, benefits, and perks.
  • Opportunities for Growth: A clear career path, with opportunities for professional development and growth.
  • Collaborative Environment: A supportive and collaborative team environment, with a focus on quality and customer satisfaction.

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