IT Support Specialist
1 day ago
Nextech Group Ltd is seeking a dedicated 2nd Line Support Engineer to join their team. This office-based role (with the flexibility to work from home 1-2 days per week) involves collaborating with the helpdesk team to provide expert solutions for escalated technical issues and delivering top-tier technical support.
Key Responsibilities:- Manage 1st and 2nd line incidents and requests, working closely with IT Support members across various sites.
- Support and troubleshoot a range of technologies including desktop applications, Windows 7 & 10, virtualisation (VMWare), Office 365, Windows Server, Active Directory (AD), and networking components such as TCP/IP and firewalls.
- Take ownership of escalated issues from 1st and 2nd line support, ensuring timely resolution within service level agreements (SLAs).
- Investigate and resolve configuration and deployment issues.
- Perform initial investigations of reported incidents and escalate complex issues beyond 2nd line support when necessary.
- Ensure efficient installation and operation of applications across all platforms.
- Escalate major incidents to the Service Desk Team Leader as needed.
- Handle hardware issues, including networking and switching, and document resolutions while advising on best practices.
- Familiarity with Active Directory (AD), Windows 7 & 10 and cloud platforms such as Office 365.
- Experience with Windows Server.
- Laptop/PC builds, and networking (TCP/IP, switches, DNS, DHCP).
- Competence in hardware support and configuration.
- Opportunities for career advancement and professional development.
- Pension scheme.
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IT Support Specialist
2 weeks ago
East Liverpool, Ohio, United Kingdom Experis IT Full timeJob OverviewWe are seeking a skilled IT professional to join our team at Experis IT. As an IT Field Support Specialist, you will be responsible for providing top-notch technical support to our clients.Key ResponsibilitiesProvide hardware and software support for a variety of devices and systems.Troubleshoot and resolve technical issues in a timely and...
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IT Support Specialist
2 weeks ago
East Liverpool, Ohio, United Kingdom Experis IT Full timeJob OverviewWe are seeking a skilled IT professional to join our team at Experis IT. As an IT Field Support Specialist, you will be responsible for providing top-notch technical support to our clients.Key ResponsibilitiesProvide hardware and software support for a variety of devices and systems.Troubleshoot and resolve technical issues in a timely and...
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IT Support Specialist
2 weeks ago
East Liverpool, Ohio, United Kingdom Experis IT Full timeJob OverviewWe are seeking a skilled IT professional to join our team at Experis IT. As an IT Field Support Specialist, you will be responsible for providing top-notch technical support to our clients.Key ResponsibilitiesProvide hardware and software support for a variety of devices and systems.Troubleshoot and resolve technical issues in a timely and...
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IT Support Specialist
2 weeks ago
East Liverpool, Ohio, United Kingdom Experis IT Full timeJob OverviewWe are seeking a skilled IT professional to join our team at Experis IT. As an IT Field Support Specialist, you will be responsible for providing top-notch technical support to our clients.Key ResponsibilitiesProvide hardware and software support for a variety of devices and systems.Troubleshoot and resolve technical issues in a timely and...
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IT Field Support Specialist
3 weeks ago
East Liverpool, Ohio, United Kingdom Experis IT Full timeJob OverviewWe are seeking a highly skilled IT Field Support Specialist to join our team at Experis IT. As a key member of our technical support team, you will be responsible for providing top-notch support to our clients, ensuring their IT systems are running smoothly and efficiently.Key ResponsibilitiesHardware SupportProvide expert-level support for a...
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IT Field Support Specialist
3 weeks ago
East Liverpool, Ohio, United Kingdom Experis IT Full timeJob OverviewWe are seeking a highly skilled IT Field Support Specialist to join our team at Experis IT. As a key member of our technical support team, you will be responsible for providing top-notch support to our clients, ensuring their IT systems are running smoothly and efficiently.Key ResponsibilitiesHardware SupportProvide expert-level support for a...
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HR Support Specialist
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HR Support Specialist
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East Liverpool, Ohio, United Kingdom Hays Specialist Recruitment Limited Full timeYour new company A leading public sector organisation that proactively and positively impacts the lives of those in the community. Your new role Due to increased demand for services, our client is seeking a proactive HR Support Specialist to join their growing team! You will be providing core HR support by managing any HR enquiries from employees or...
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Automotive Technical Support Specialist
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Community Support Specialist
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Chief Executive/Manager
3 weeks ago
East Liverpool, Ohio, United Kingdom Hays Specialist Recruitment Limited Full timeJob SummaryHays Specialist Recruitment Limited is seeking an efficient Executive Assistant to support their CEO on a 12 month Fixed Term basis. The ideal candidate will be responsible for logistical planning, meeting coordination, and general administration.Key ResponsibilitiesCoordinate meetings, travel, room bookings, accommodation, and eventsManage...
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ICT Systems Specialist
2 weeks ago
East Liverpool, Ohio, United Kingdom Mackenzie Jones IT Full timeMackenzie Jones IT is seeking a skilled ICT Systems Engineer to join our team. The ideal candidate will have experience in coding, SQL scripting, and API development, with a strong focus on delivering high-quality projects on time. Key responsibilities include managing development tasks, testing and deploying code, and defining IT system improvements. The...
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ICT Systems Specialist
2 weeks ago
East Liverpool, Ohio, United Kingdom Mackenzie Jones IT Full timeMackenzie Jones IT is seeking a skilled ICT Systems Engineer to join our team. The ideal candidate will have experience in coding, SQL scripting, and API development, with a strong focus on delivering high-quality projects on time. Key responsibilities include managing development tasks, testing and deploying code, and defining IT system improvements. The...
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IT Support Specialist
2 weeks ago
East Liverpool, Ohio, United Kingdom Corecom Consulting Full timeCorecom Consulting is seeking a skilled 2nd Line Support Analyst to join their team in Liverpool. As a key member of the support team, you will be responsible for providing technical assistance and support to end-users, troubleshooting hardware and software issues, and ensuring the smooth operation of the technology estate. The ideal candidate will have...
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IT Support Specialist
2 weeks ago
East Liverpool, Ohio, United Kingdom Corecom Consulting Full timeCorecom Consulting is seeking a skilled 2nd Line Support Analyst to join their team in Liverpool. As a key member of the support team, you will be responsible for providing technical assistance and support to end-users, troubleshooting hardware and software issues, and ensuring the smooth operation of the technology estate. The ideal candidate will have...
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IT Support Specialist
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East Liverpool, Ohio, United Kingdom Corecom Consulting Full time2nd Line Support Role for a Global Finance OrganizationAbout the JobWe are seeking a skilled 2nd Line Support Analyst to join our team at Corecom Consulting. As a 2nd Line Support Analyst, you will be responsible for providing technical support and assistance to our clients in a global finance organization based in Liverpool.Key ResponsibilitiesProvide...
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IT Support Specialist
3 weeks ago
East Liverpool, Ohio, United Kingdom Corecom Consulting Full time2nd Line Support Role for a Global Finance OrganizationAbout the JobWe are seeking a skilled 2nd Line Support Analyst to join our team at Corecom Consulting. As a 2nd Line Support Analyst, you will be responsible for providing technical support and assistance to our clients in a global finance organization based in Liverpool.Key ResponsibilitiesProvide...