IT Support Specialist

4 days ago


East Liverpool, Ohio, United Kingdom Corecom Consulting Full time

2nd Line Support Role for a Global Finance Organization

About the Job

We are seeking a skilled 2nd Line Support Analyst to join our team at Corecom Consulting. As a 2nd Line Support Analyst, you will be responsible for providing technical support and assistance to our clients in a global finance organization based in Liverpool.

Key Responsibilities

  • Provide technical support and assistance to clients via phone, email, and in-person
  • Troubleshoot and resolve technical issues related to hardware and software
  • Collaborate with the IT team to resolve complex technical issues
  • Develop and implement technical solutions to improve the efficiency and effectiveness of the IT department
  • Provide training and support to end-users on new technologies and systems

Requirements

  • Active Directory experience
  • Windows 10 expertise
  • Intune and SCCM knowledge
  • Experience supporting, managing, optimizing, and maintaining the configuration and installation of desktops
  • Ability to work onsite 5 days a week in Liverpool

What We Offer

  • Opportunities for career growth and professional development
  • Competitive salary and benefits package
  • Collaborative and dynamic work environment


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