IT Support Specialist
4 days ago
2nd Line Support Role for a Global Finance Organization
About the Job
We are seeking a skilled 2nd Line Support Analyst to join our team at Corecom Consulting. As a 2nd Line Support Analyst, you will be responsible for providing technical support and assistance to our clients in a global finance organization based in Liverpool.
Key Responsibilities
- Provide technical support and assistance to clients via phone, email, and in-person
- Troubleshoot and resolve technical issues related to hardware and software
- Collaborate with the IT team to resolve complex technical issues
- Develop and implement technical solutions to improve the efficiency and effectiveness of the IT department
- Provide training and support to end-users on new technologies and systems
Requirements
- Active Directory experience
- Windows 10 expertise
- Intune and SCCM knowledge
- Experience supporting, managing, optimizing, and maintaining the configuration and installation of desktops
- Ability to work onsite 5 days a week in Liverpool
What We Offer
- Opportunities for career growth and professional development
- Competitive salary and benefits package
- Collaborative and dynamic work environment
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