Automotive Technical Support Specialist

1 day ago


East Liverpool, Ohio, United Kingdom Brook Street Full time
Job Title: Car Repair Specialist

We are currently recruiting for a skilled Car Repair Specialist to join our team at Brook Street. As a Car Repair Specialist, you will be responsible for delivering and sustaining a fantastic experience for all our service and vehicle repair customers.

Key Responsibilities:

  1. Providing technical assistance to customers with technical problems related to cars and/or light goods vehicles (LGV) and/or heavy goods vehicles (HGV) of all brands.
  2. Diagnosing technical problems (root cause analysis) and following defined working instructions and escalation processes for all possible types of incidents.
  3. Tracking all incidents in our internal incident management system.
  4. Responding to emails and requests for technical 1st level support.

About the Role:

This is an exciting opportunity to work with a global innovative services company that offers services in over 30 languages with over 10,000 associates across 26 locations.

Requirements:

We are looking for a candidate with 1-3 years of experience working in workshops with cars and/or LGV/HGV and fluency in Dutch.

What We Offer:

We offer a dynamic and challenging work environment with opportunities for growth and development.

How to Apply:

If you are a motivated and skilled individual with a passion for car repair and technical support, please send your CV to us.



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