Client Experience Manager
7 days ago
Job Summary: We are seeking a highly motivated and experienced Customer Care Manager to join our team at James & Partners. As a key member of our property management team, you will be responsible for managing new build reserved plots from reservation through to completion.
Key Responsibilities:
- Manage all reserved plots, ensuring compliance with company policies and procedures.
- Coordinate showroom viewings and ensure a seamless customer experience.
- Handle general enquiries and provide exceptional customer service.
- Manage administration tasks, including data entry and record-keeping.
- Coordinate maintenance with contractors and ensure timely completion of tasks.
- Perform daily tasks and maintain effective communication with internal and external stakeholders.
Requirements:
- At least 2 years' industry experience in a similar role.
- Fast-track progression opportunities.
- Excellent communication and organizational skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
What We Offer:
- 28 days holiday including bank holidays.
- Strong estate agency brand with opportunities for rapid progression.
About Us: James & Partners is a leading independent property company in the UK. We are committed to delivering exceptional service to our clients and are seeking a highly motivated and experienced individual to join our team.
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