Product Specialist

2 months ago


Richmond, Greater London, United Kingdom Allocate Full time

About Allocate

Allocate is a leading provider of healthcare operations solutions, dedicated to improving patient safety and outcomes. Our mission is to empower healthcare organizations with the tools and insights they need to deliver high-quality care.

Job Summary

We are seeking a highly skilled Product Specialist to join our team. As a Product Specialist, you will play a critical role in understanding our Workforce Management solution and ensuring its needs are well-articulated and represented within our organization.

Key Responsibilities

  • Product Roadmap Contribution:
    • Analyze customers, competitors, and broader market trends to inform recommendations for product development.
    • Define product feature requirements, user stories, and acceptance criteria.
    • Track and report on product roadmap delivery progress.
    • Improve the measurement of customer adoption and return on investment.
    • Define product roadmap concepts for consideration as part of annual planning process.
    • Articulate and escalate any identified risks/issues and the associated impact to the product roadmap, ROI, reputation, or customer experience to relevant internal stakeholders.
  • Collaboration:
    • Work with cross-functional stakeholders to ensure overall achievement of product objectives, including product launch and marketing activities.
    • Determine product vision, positioning, and strategic direction.
    • Identify new opportunities, service improvements, and cost reductions.
  • Commercial:
    • Contribute to the determination of pricing and profitability of products.
    • Support Sales and Professional Services teams with customer engagements.

Requirements

  • Highly organized.
  • Driven by outcomes.
  • Highly numerate.
  • Strong customer engagement skills.
  • Strong product/solution knowledge.
  • Passionate about collaboration (internal and external).
  • Able to prioritize.
  • Experience working in an agile software development approach (ideal).
  • Experience in requirements gathering (ideal).
  • Motivated to learn new skills.
  • Quick study – able to come up to speed quickly and accurately.
  • Moderate to strong presentation skills.
  • Moderate to strong analytical skills.
  • Comfortable with external engagement (customers, partners).
  • Ability to work autonomously.

What We Offer

Allocate offers a competitive compensation package and comprehensive benefits package, including health, dental, vision, life, disability coverage, a generous retirement savings plan, paid time off, and paid holidays. Allocate is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status, or any other status or condition protected by Federal and/or State laws.


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