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Administrative Support Specialist
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Administrative Support Specialist
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Medical Secretary
1 month ago
An exciting opportunity has arisen to join the Booking Team at Salisbury NHS Foundation Trust as a Band 3 Booking Coordinator.
The successful candidate will be responsible for providing an excellent, friendly, and organized booking experience for our patients.
Main Duties- Manage patient pathways, including new patient referrals, appointments, and follow-up appointments.
- Coordinate the management of Consultant and Nursing outpatient waiting lists, ensuring timely booking and identifying capacity issues.
- Process cancellations, manage clinic slots, and liaise with clinical teams to discuss capacity and demand.
- Manage Rapid Referral appointments and administer the National NHS Electronic Referral Service.
Salisbury NHS Foundation Trust is a leading hospital with a proud heritage and over 250 years of experience. We are driven to deliver an outstanding experience for everyone and have been well-regarded for the quality of care and treatment we provide.
We are an acute Trust, rated 'Good' by the CQC, with a track record of high performance providing regional and super-regional specialist services.
Person Specification- GCSE grade C/4 in English Language and Maths.
- Experience in the use of Microsoft Office and strong aptitude in the use of other programs and administration systems.
- Experience working in an administrative environment and knowledge of issues related to working with confidential information.
We offer a range of benefits, including:
- 27 days' holiday plus Bank Holidays, rising to 29 days after 5 years and 33 days after 10 years.
- Access to a career-average revalued earnings pension scheme.
- Life assurance if a member of the pension scheme.
- An extensive Health and Wellbeing offer.
- Exclusive deals and discounts websites.
- Cycle to work scheme.
- Uniform provided (where required).
- On-site Day Nursery and Holiday Play scheme.
- On-site health and fitness club.
- On-site car parking.
