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Hospitality Guest Relations Associate
3 months ago
About Us
Aimbridge Hospitality EMEA is a part of the global Aimbridge Hospitality brand, managing over 1,600 hotels and resorts worldwide. We collaborate with renowned brands such as Hilton, Accor, Marriott, and IHG, as well as independent hotels and everything in between.
What We Offer
Joining the Aimbridge team grants you access to a range of benefits, including:
- Hotel discounts across our portfolio – Enjoy staff rates and up to 50% off on food & beverage and spa services.
- Wagestream – Access up to 40% of your earned pay and set up automatic savings for your financial wellness.
- 24/7 access to our employee assistance program.
- Career and lifestyle breaks – Take time off for significant life events.
- Volunteer days – Up to two days annually to support a charity of your choice.
- Complimentary meals during your shifts.
Your Role
As a Hospitality Guest Relations Associate, you will serve as the primary point of contact for our guests. Your responsibilities will include welcoming visitors from around the globe with a warm smile and outstanding service. You will collaborate closely with your colleagues to ensure each shift runs smoothly and efficiently, delivering the best possible guest experience consistently.
Working within a team of dedicated individuals, you will understand that excellence does not always require long hours.
What We Expect
To thrive in this position, you should be enthusiastic about providing an exceptional guest experience and embodying our brand standards.
Applicants must be at least 18 years old, as this role may involve occasional night shifts.
At Aimbridge, we value personality, so it is essential that you possess a vibrant character and a genuine passion for hospitality.
