Front Desk Associate

2 weeks ago


Hull, Kingston upon Hull, United Kingdom Aimbridge Hospitality Full time

At Aimbridge Hospitality, we're looking for a skilled Front Desk Associate to join our team at the Mercure Hull Grange Park Hotel.

As a Front Desk Associate, you will be the first point of contact for our guests, ensuring a smooth check-in process and providing exceptional customer service.

Key responsibilities include:

  • Managing front desk operations, including check-in, check-out, and room assignments
  • Providing information and assistance to guests, including hotel amenities and services
  • Handling guest complaints and resolving issues in a professional and courteous manner
  • Working closely with the Front Office Manager to ensure seamless operations

We're looking for someone with excellent communication skills, a positive attitude, and a passion for delivering exceptional guest experiences.

As a Front Desk Associate, you will have the opportunity to work in a fast-paced environment, develop your skills, and be part of a dynamic team.


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