Current jobs related to Guest Services Coordinator - London, Greater London - Covent Garden Hotel

  • Guest Services Coordinator

    2 months ago

    London, Greater London, United Kingdom Rapport Guest Services Full time

    Rapport Guest Services is seeking a dedicated and personable individual to join our team as a Guest Services Coordinator. This role involves providing exceptional customer service and administrative support across various buildings within our portfolio. As a Guest Services Coordinator, you will be the first point of contact for guests and visitors, ensuring...

  • Guest Services Coordinator

    2 months ago

    London, Greater London, United Kingdom Rapport Guest Services Full time

    Rapport Guest Services is seeking a dedicated and personable individual to join our team as a Guest Services Coordinator. This role involves providing exceptional customer service and administrative support across various buildings within our portfolio. As a Guest Services Coordinator, you will be the first point of contact for guests and visitors, ensuring...

  • Corporate Guest Services Coordinator

    1 month ago

    London, Greater London, United Kingdom Rapport Guest Services Full time

    Role OverviewRapport Guest Services is seeking a highly skilled and experienced Corporate Mobile Receptionist to join our team. As a key member of our front of house team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and professional experience.Key ResponsibilitiesProvide proactive and efficient...

  • Corporate Guest Services Coordinator

    7 days ago

    London, Greater London, United Kingdom Rapport Guest Services Full time

    Role OverviewThe Corporate Mobile Receptionist will play a pivotal role in providing exceptional guest services to our clients. This dynamic individual will be responsible for covering all roles across the business, including reception, switchboard, concierge, floor coordinator, lobby host, and helpdesk.Key ResponsibilitiesProactively handle guest requests...

  • Corporate Guest Services Coordinator

    2 weeks ago

    London, Greater London, United Kingdom Rapport Guest Services Full time

    Role OverviewThe Corporate Mobile Receptionist will be responsible for covering all roles across the business, including receptionist, switchboard, concierge, floor coordinator, lobby host, and helpdesk. This individual will proactively deal with guest requests in an efficient, friendly, and timely manner, ensuring all business requirements are met promptly...

  • Corporate Guest Services Coordinator

    1 month ago

    London, Greater London, United Kingdom Rapport Guest Services Full time

    Role OverviewRapport Guest Services is seeking a highly skilled and experienced Corporate Mobile Receptionist to join our team. As a key member of our front of house team, you will be responsible for providing exceptional customer service to our guests and clients.Key ResponsibilitiesProvide proactive and efficient support to guests and clients, ensuring all...

  • Corporate Guest Services Coordinator

    1 month ago

    London, Greater London, United Kingdom Rapport Guest Services Full time

    Role OverviewRapport Guest Services is seeking a highly skilled and experienced Corporate Mobile Receptionist to join our team. As a key member of our front of house team, you will be responsible for providing exceptional customer service to our guests and clients.Key ResponsibilitiesProvide proactive and efficient support to guests and clients, ensuring all...

  • Corporate Guest Services Coordinator

    1 month ago

    London, Greater London, United Kingdom Rapport Guest Services Full time

    Role OverviewRapport Guest Services is seeking a highly skilled and experienced Corporate Mobile Receptionist to join our team. As a key member of our front of house team, you will be responsible for providing exceptional customer service to our guests and clients.Key ResponsibilitiesProvide proactive and efficient support to guests and clients, ensuring all...

  • Corporate Guest Services Coordinator

    1 month ago

    London, Greater London, United Kingdom Rapport Guest Services Full time

    Role OverviewRapport Guest Services is seeking a highly skilled and experienced Corporate Mobile Receptionist to join our team. As a key member of our front of house team, you will be responsible for providing exceptional customer service to our guests and clients.Key ResponsibilitiesProvide proactive and efficient support to guests and clients, ensuring all...

  • Corporate Guest Services Coordinator

    1 month ago

    London, Greater London, United Kingdom Rapport Guest Services Full time

    Role OverviewRapport Guest Services is seeking a highly skilled and experienced Corporate Mobile Receptionist to join our team. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service to our guests and clients.Key ResponsibilitiesProvide proactive and efficient support to guests and clients, ensuring all...

  • Corporate Guest Services Coordinator

    1 month ago

    London, Greater London, United Kingdom Rapport Guest Services Full time

    Role OverviewRapport Guest Services is seeking a highly skilled and experienced Corporate Mobile Receptionist to join our team. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service to our guests and clients.Key ResponsibilitiesProvide proactive and efficient support to guests and clients, ensuring all...

  • Corporate Guest Services Coordinator

    1 month ago

    London, Greater London, United Kingdom Rapport Guest Services Full time

    Role OverviewRapport Guest Services is seeking a highly skilled and experienced Corporate Mobile Receptionist to join our team. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service to our guests and clients.Key ResponsibilitiesProvide proactive and efficient support to guests and clients, ensuring all...

  • Corporate Guest Services Coordinator

    1 month ago

    London, Greater London, United Kingdom Rapport Guest Services Full time

    Role OverviewRapport Guest Services is seeking a highly skilled and experienced Corporate Mobile Receptionist to join our team. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience.Key ResponsibilitiesProvide proactive and efficient support...

  • Corporate Guest Services Ambassador

    2 months ago

    London, Greater London, United Kingdom Rapport Guest Services Full time

    Role OverviewRapport Guest Services is seeking a highly skilled and experienced Corporate Mobile Receptionist to join our team. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience.Key ResponsibilitiesProvide proactive and efficient support...

  • Corporate Guest Services Ambassador

    1 week ago

    London, Greater London, United Kingdom Rapport Guest Services Full time

    Role OverviewThis is an exciting opportunity to join Rapport Guest Services as a Corporate Guest Services Ambassador. As a key member of our team, you will be responsible for providing exceptional guest experiences across all aspects of our business.Key ResponsibilitiesCovering all roles across the business, including reception, switchboard, concierge, floor...

  • Guest Service Ambassador

    2 months ago

    London, Greater London, United Kingdom Rapport Guest Services Full time

    Role OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Service Ambassador at Rapport Guest Services. As a key member of our team, you will be responsible for delivering exceptional guest experiences and ensuring that our facilities meet the highest standards.Key ResponsibilitiesProvide warm and welcoming...

  • Guest Service Ambassador

    2 months ago

    London, Greater London, United Kingdom Rapport Guest Services Full time

    Role OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Service Ambassador at Rapport Guest Services. As a key member of our team, you will be responsible for delivering exceptional guest experiences and ensuring that our facilities meet the highest standards.Key ResponsibilitiesProvide warm and welcoming...

  • Guest Service Ambassador

    1 month ago

    London, Greater London, United Kingdom Rapport Guest Services Full time

    Role OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Service Ambassador at Rapport Guest Services. As a key member of our team, you will be responsible for delivering exceptional guest experiences and ensuring that our facilities meet the highest standards.Key ResponsibilitiesProvide warm and welcoming...

  • Guest Service Ambassador

    2 months ago

    London, Greater London, United Kingdom Rapport Guest Services Full time

    Role OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Service Ambassador at Rapport Guest Services. As a key member of our team, you will be responsible for delivering exceptional guest experiences and ensuring that our facilities meet the highest standards.Key ResponsibilitiesProvide warm and welcoming...

  • Guest Service Ambassador

    2 months ago

    London, Greater London, United Kingdom Rapport Guest Services Full time

    Job SummaryRapport Guest Services is seeking a highly skilled and enthusiastic Guest Service Ambassador to join our team. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our guests.Key ResponsibilitiesProvide warm and welcoming greetings to all guests, adhering to our...

Guest Services Coordinator

2 months ago

London, Greater London, United Kingdom Covent Garden Hotel Full time
Hotel Reception Specialist - Covent Garden

Are you prepared to be the friendly face of one of London's finest hotels? Covent Garden Hotel is seeking to enhance our esteemed team with a Reception Specialist. Our acclaimed hospitality group is distinguished for its elegantly designed boutique hotels, exceptional service, and lively ambiance.

Covent Garden Hotel is part of a prestigious collection of luxury boutique accommodations located in the heart of London. With a focus on unique aesthetics, unparalleled comfort, and outstanding service, we strive to provide our guests with memorable experiences. At Covent Garden, we recognize that our team members are our most valuable asset, and we are committed to cultivating a supportive and rewarding workplace.

As a Reception Specialist at Covent Garden Hotel, you will be instrumental in fostering a warm and welcoming environment for our guests. You will serve as the initial point of contact, ensuring that every guest feels appreciated and attended to from the moment they arrive. This role presents an exciting opportunity to enhance your skills and advance within a dynamic and encouraging team.

Key Responsibilities:

  • Welcome and greet guests with a warm, inviting attitude
  • Efficiently manage check-in and check-out processes
  • Provide guests with comprehensive information regarding hotel services, amenities, and local attractions
  • Address guest inquiries and resolve any issues promptly and professionally
  • Collaborate with other departments to ensure seamless guest experiences
  • Maintain exceptional presentation and attention to detail in the front office area

Essential Qualifications:

  • Confidence and outstanding communication skills to engage with guests
  • Strong attention to detail, organizational, and interpersonal abilities
  • A collaborative team player with a genuine desire to contribute to team success
  • A customer-centric mindset with a passion for delivering inspiring service
  • Enthusiasm, warmth, and impeccable presentation

What We Provide:

  • Competitive hourly compensation
  • Access to financial wellbeing resources
  • Health cash plan, including contributions towards dental and optical care
  • Discounts on cinema tickets, gym memberships, travel, and dining
  • Generous discounts on food and beverages at our establishments
  • Complimentary meals during shifts
  • Referral bonuses for recommending exceptional talent
  • Flexible scheduling without split shifts
  • Dry cleaning services for work attire
  • Enhanced holiday allowances based on tenure
  • Season ticket loans for convenient commuting
  • Ongoing training and professional development opportunities
  • Regular social events and team-building activities
  • Additional benefits such as a cycle-to-work scheme
  • One paid day per year for volunteer work
  • Exclusive discounts at partner hotels and services
  • And much more

Why Choose Covent Garden Hotel?

Covent Garden Hotel is an internationally recognized group of luxury hotels and restaurants. Renowned for their distinctive interiors and exceptional service, our hotels are leaders in hospitality and design.

We take pride in our recognition by the hospitality and travel industries for the remarkable achievements of our teams. If you are passionate about hospitality and committed to delivering exceptional guest experiences, we invite you to explore the opportunity to join our team.

In accordance with the Asylum and Immigration Act, we require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at the interview stage.