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Patient Services Coordinator
2 months ago
About the Role
The Modality Partnership is seeking a highly skilled and dedicated Patient Services Assistant to join our team. As a key member of our practice team, you will be responsible for providing exceptional patient care and administrative support.
Key Responsibilities
- Provide a warm and welcoming experience for patients, responding to their queries and concerns in a professional and empathetic manner.
- Manage patient requests, appointments, and general enquiries in a timely and efficient manner.
- Perform a range of administrative tasks, including data entry, filing, and maintaining accurate records.
- Work collaboratively with the practice team to ensure seamless delivery of services and high-quality patient care.
- Develop and maintain effective relationships with patients, colleagues, and other stakeholders.
Requirements
- Excellent communication and interpersonal skills, with the ability to build strong relationships with patients and colleagues.
- Proven administrative experience, with a strong understanding of administrative procedures and protocols.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- Strong problem-solving skills, with the ability to think critically and make sound decisions.
- Proficiency in Microsoft Office, including Word, Excel, and Outlook.
What We Offer
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A supportive and collaborative work environment.
- The opportunity to work with a dynamic and forward-thinking organization.
About Us
The Modality Partnership is a leading provider of healthcare services, committed to delivering high-quality patient care and exceptional service. We are a dynamic and forward-thinking organization, dedicated to innovation and excellence.
