Quality Assurance Leader

3 weeks ago


Loughborough, Leicestershire, United Kingdom Clover HR Services Limited Full time

Position Overview:
Our client, Clover HR Services Limited, is seeking a qualified Quality Manager to oversee and enhance the quality management framework within the organization. The primary objective of this role is to ensure that quality management practices are effectively communicated and implemented throughout the company, aligning with customer expectations and regulatory requirements.

Key Responsibilities:
As a Quality Manager, you will be responsible for:

  • Developing and maintaining the Quality Management System (QMS) to ensure compliance and continuous improvement.
  • Investigating and analyzing any instances of nonconformity within the quality system and implementing corrective actions.
  • Defining and overseeing necessary corrective measures to address identified issues.
  • Assessing risks and opportunities to enhance quality processes.
  • Conducting thorough analyses of inspection results during manufacturing and assembly stages, as well as final product evaluations.
  • Preparing and approving quality procedures, instructions, and plans.
  • Supervising the execution of established Quality Plans for specific products.
  • Managing customer feedback and complaints effectively.
  • Identifying and supervising potential improvements within the Quality System.
  • Providing training to staff on quality instructions and best practices.
  • Overseeing the calibration and verification of measurement equipment.
  • Approving quality documentation prepared by team members.
  • Advising clients on quality-related matters.
  • Managing quality documentation within the management system.
  • Coordinating activities with quality technicians and other relevant departments.
  • Evaluating suppliers of materials and equipment.
  • Conducting customer satisfaction analyses.

Employment Terms:
This position offers a competitive salary, standard working hours from Monday to Friday, and a comprehensive benefits package, including:

  • 28 days of annual leave (including public holidays) plus additional personal days.
  • Reimbursement for business-related expenses.
  • Onsite parking facilities.
  • Pension plan aligned with industry standards.
  • Opportunities for personal and professional development.
  • A supportive and engaging work environment.


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