Customer Service Representative
2 weeks ago
Job Title: Part Time Receptionist
Job Type: Part-time
Location: Hertfordshire
Job Description:
We are seeking a highly organized and customer-focused Part Time Receptionist to join our team at Tate Hertfordshire. As a Receptionist, you will be the first point of contact for our customers and will be responsible for providing exceptional customer service, administrative support, and ensuring the smooth operation of our Music Centre.
Key Responsibilities:
- Customer Service: Provide high-quality customer service to all users of the Music Centre, including face-to-face, email, and telephone interactions.
- Administrative Support: Provide administrative support to the Centre Business & Admin Manager, Regional Manager, and/or Music Development Lead, including managing schedules, taking messages, and completing registration paperwork.
- Centre Operations: Control entry access to the centre, ensure all safeguarding requirements are satisfied, and manage rooms setup and pupil arrival.
- Event Support: Support concerts, celebration events, and music making days at the centre and other venues, including dealing with administration and payments.
Requirements:
- Customer Service Skills: Excellent customer service skills, communication, and administration skills.
- Organizational Skills: Ability to prioritize workload, be organized, and efficient.
- Previous Experience: Previous customer service or administration/reception experience would be an advantage.
- Transportation: Access to a vehicle for travel between locations.
About Us: Tate Hertfordshire is a local authority business covering Hertfordshire. We are committed to promoting equal opportunities and ensuring that every candidate has the best experience with us. We value and respect individuality and invite you to share your preferred pronouns in your application.
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