Retail Operations Supervisor
7 days ago
Job Summary:
We are seeking a highly skilled and experienced Assistant Manager to join our team at Starbucks. As a key member of our management team, you will be responsible for leading a team of baristas and ensuring that our customers receive an exceptional experience.
Key Responsibilities:
- Lead and manage a team of baristas to achieve sales and customer satisfaction goals
- Develop and implement strategies to improve store performance and customer engagement
- Monitor and control store operations, including inventory management and cash handling
- Provide excellent customer service and resolve customer complaints in a professional manner
- Collaborate with other store managers to achieve company-wide goals and objectives
Requirements:
- 2+ years of experience in a retail or food service management role
- Proven track record of success in leading a team and achieving sales and customer satisfaction goals
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing circumstances
- High school diploma or equivalent required; bachelor's degree preferred
What We Offer:
- Competitive hourly rate
- Quarterly bonus incentive
- Opportunities for career advancement and professional growth
- Flexible scheduling and work-life balance
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