Supervisor - Luxury Retail
7 days ago
About Vivienne Westwood
Vivienne Westwood is a renowned British fashion brand that prioritizes its people and the environment. We're committed to producing high-quality products, promoting awareness for a better world, and offering an excellent benefits package to support our employees.
Job Summary
We're seeking a Supervisor to join our Retail Team in the Bicester Village store on a Full-Time basis. As a Supervisor, you'll play a crucial role in ensuring the smooth operation of the store, providing exceptional customer service, and leading by example.
Key Responsibilities
- Provide regular feedback to the Manager and Assistant Manager regarding store performance and other store operative issues.
- Ensure that product deliveries and stock movements are processed according to Company stock management guidelines.
- Be responsible for maintaining a clean and well-maintained store environment, adhering to Company Visual Merchandising standards.
- Lead by example, acting as a role model for the team and promoting a positive work culture.
Requirements
- Between 1 and 3 years of experience in a luxury retail business as a Sales Supervisor.
- Strong experience in managing, developing, and motivating sales teams while delivering an exceptionally high level of customer service.
- Excellent communication skills (both verbal and non-verbal) and ability to meet and exceed customers' expectations every time.
Benefits
- Competitive hourly wage of £13.15.
- Commission.
- Uniform allowance.
- Staff discounts.
- Training and development opportunities.
- Health and wellbeing support, including Private Medical Health Insurance, EAP, Gym Discounts, and Access to Financial Planning Service.
- Cycle to work scheme.
- Generous annual leave allowance.
- Pension Scheme.
- Opportunity to develop new skills and progress in your career.
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