Supervisor - Luxury Retail

7 days ago


Bicester, Oxfordshire, United Kingdom Vivienne Westwood Full time

About Vivienne Westwood

Vivienne Westwood is a renowned British fashion brand that prioritizes its people and the environment. We're committed to producing high-quality products, promoting awareness for a better world, and offering an excellent benefits package to support our employees.

Job Summary

We're seeking a Supervisor to join our Retail Team in the Bicester Village store on a Full-Time basis. As a Supervisor, you'll play a crucial role in ensuring the smooth operation of the store, providing exceptional customer service, and leading by example.

Key Responsibilities

  • Provide regular feedback to the Manager and Assistant Manager regarding store performance and other store operative issues.
  • Ensure that product deliveries and stock movements are processed according to Company stock management guidelines.
  • Be responsible for maintaining a clean and well-maintained store environment, adhering to Company Visual Merchandising standards.
  • Lead by example, acting as a role model for the team and promoting a positive work culture.

Requirements

  • Between 1 and 3 years of experience in a luxury retail business as a Sales Supervisor.
  • Strong experience in managing, developing, and motivating sales teams while delivering an exceptionally high level of customer service.
  • Excellent communication skills (both verbal and non-verbal) and ability to meet and exceed customers' expectations every time.

Benefits

  • Competitive hourly wage of £13.15.
  • Commission.
  • Uniform allowance.
  • Staff discounts.
  • Training and development opportunities.
  • Health and wellbeing support, including Private Medical Health Insurance, EAP, Gym Discounts, and Access to Financial Planning Service.
  • Cycle to work scheme.
  • Generous annual leave allowance.
  • Pension Scheme.
  • Opportunity to develop new skills and progress in your career.


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