Supervisor - Luxury Watch Specialist
6 days ago
About the Role
We are seeking a highly motivated and experienced Supervisor to join our team at Bicester Village. As a Supervisor, you will be responsible for ensuring that our customers receive the best possible experience in our store.
Key Responsibilities
- Greet and engage with customers, providing exceptional customer service and ensuring a positive shopping experience.
- Support the Store Management team in achieving sales targets and improving customer satisfaction.
- Develop and implement effective sales strategies to drive sales growth and increase customer loyalty.
- Manage and maintain a high level of product knowledge, staying up-to-date with new products and services.
- Collaborate with colleagues to achieve team goals and objectives.
- Contribute to the development and implementation of visual merchandising displays and store layouts.
- Participate in ongoing training and development to enhance skills and knowledge.
- Perform other duties as required to support the smooth operation of the store.
Requirements
- Proven track record in a customer-facing role, with experience in sales and customer service.
- Strong leadership and communication skills, with the ability to motivate and inspire a team.
- Excellent product knowledge and understanding of luxury watch sales and service.
- Ability to work independently and as part of a team, with a flexible and adaptable approach.
- Strong negotiation and problem-solving skills, with the ability to handle customer complaints and issues.
- Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
About Us
Bicester Village is a leading luxury shopping destination, offering a unique and exclusive shopping experience to our customers. We are committed to providing exceptional customer service and creating a welcoming and inclusive environment for all our customers and colleagues.
Benefits
- Competitive salary and commission structure.
- Private healthcare and dental insurance.
- Competitive pension scheme.
- Holiday scheme, with increasing annual leave.
- Cycle to work scheme.
- Employee Assistant programme.
- Income Protection.
- Life Assurance.
- Extensive group discounts.
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