Cardiology Outpatient Coordinator
3 weeks ago
About the Role
We are seeking a highly organized and detail-oriented Cardiology Outpatient Administrator to join our team at Oxford University Hospitals NHS Foundation Trust. As a key member of our team, you will be responsible for providing administrative support to our cardiology department, ensuring the smooth operation of our outpatient services.
Key Responsibilities
- Coordinate patient appointments and procedures, ensuring timely and efficient communication with patients, healthcare staff, and other stakeholders.
- Liaise with multidisciplinary teams to prioritize clinical procedures and book appointments accordingly.
- Use knowledge of clinical procedures and booking systems to resolve appointment arrangement conflicts and minimize patient journeys.
- Provide excellent customer service, maintaining high levels of professionalism and courtesy in all interactions.
- Enter relevant clinical and demographic information into clinical database systems and other PC-based systems.
- Sort and manage incoming post, taking appropriate action as required.
- Use knowledge of national and local waiting-time standards to ensure compliance and minimize breaches.
- Arrange patient transport and translators as necessary, in line with Trust protocols.
- Contribute to the development, maintenance, and implementation of local policies and operating procedures.
Person Specification
- Essential:
- Good basic educational background (6 GCSEs grade C or above or equivalent)
- Up-to-date experience of MS Windows, MS Office, Excel, PowerPoint, and Access (or equivalent)
- Ability to prioritize and work independently as a member of a team
- Flexible approach to team work and working hours
- Reliable and organized, with attention to detail
- Hard working and ability to work to deadlines
- Desirable:
- IT qualifications (ECDL) either taken or working towards
- Database/spreadsheet skills
- Medical terminology
- NHS experience
- Excellent communication skills, both written and verbal
About Us
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country, providing a wide range of general and specialist clinical services. We are committed to delivering compassionate excellence and put patients at the heart of everything we do.
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Oxford, Oxfordshire, United Kingdom Oxford University Hospitals NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Cardiology Outpatient Administrator to join our team at Oxford University Hospitals NHS Foundation Trust. As a key member of our team, you will be responsible for providing administrative support to our cardiology department, ensuring the smooth operation of our outpatient services.Key...
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Oxford, Oxfordshire, United Kingdom Oxford University Hospitals NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Cardiology Outpatient Administrator to join our team at Oxford University Hospitals NHS Foundation Trust. As a key member of our team, you will be responsible for providing administrative support to our cardiology department, ensuring the smooth operation of our outpatient services.Key...
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