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Lead End User Computing Specialist

3 months ago

Manchester, United Kingdom NCC Group Full time

Position: Senior End User Computing Engineer

Location: Manchester, with occasional office presence required

Thank you for considering this opportunity with NCC Group. We are thrilled that you are exploring the possibility of becoming part of our mission to enhance safety and security in society.

At NCC Group, we are dedicated to fostering an environment where every individual can thrive. Our diverse team of skilled professionals collaborates to create innovative solutions for a safer future.

About the Role:

We are looking for a seasoned and proficient Senior EUC (End-User Computing) Engineer to become a vital member of our IT division. This position emphasizes the management and enhancement of our Windows ecosystem, ensuring effective integration between on-premises Active Directory and Azure AD, as well as utilizing Intune for device oversight. In this role, you will be instrumental in designing, executing, and maintaining our end-user computing framework, equipping our personnel with the necessary tools to succeed. You will also oversee one direct report, although prior management experience is not a prerequisite.

Key Responsibilities:

  • Design and Deploy EUC Solutions: Create and implement end-user computing strategies, concentrating on Windows operating systems to boost productivity and security.
  • Active Directory Oversight: Administer and sustain on-premises Active Directory systems, including user account management, group policies, and organizational units.
  • Azure AD Coordination: Manage the integration of Azure Active Directory, ensuring smooth synchronization and access control between on-premises and cloud environments.
  • Intune Management: Implement and oversee Microsoft Intune for mobile device management (MDM) and mobile application management (MAM) to safeguard corporate data and applications.
  • Advanced Technical Support: Provide expert technical assistance for intricate issues related to end-user devices, ensuring minimal disruption and optimal functionality.
  • Security and Compliance Assurance: Ensure that all EUC systems and processes adhere to company policies and industry regulations, with a focus on data protection and cybersecurity.
  • Project Management: Lead and participate in IT initiatives, including migrations, upgrades, and deployments, ensuring timely and budget-compliant completion.
  • Documentation and Training: Develop and maintain thorough documentation for EUC systems and processes, and offer training to end-users and IT personnel as required.

Essential Qualifications:

  • Educational Credentials: Microsoft certifications are a plus.
  • A minimum of 5 years of experience in EUC engineering or a related field, with a strong emphasis on Windows environments and Active Directory.
  • Expertise in managing Windows operating systems and associated technologies.
  • Comprehensive knowledge of on-premises Active Directory and Azure AD, including setup, management, and troubleshooting.
  • Experience with Microsoft Intune or comparable MDM/MAM solutions.
  • Familiarity with scripting and automation tools (e.g., PowerShell) to enhance processes and efficiency.
  • Strong analytical and problem-solving abilities with a proactive approach to identifying and addressing issues.
  • Excellent verbal and written communication skills, capable of conveying technical information to non-technical audiences.
  • Ability to collaborate effectively within a team environment and contribute to collective success.

Core Values:

  • Client and Customer Focus.
  • Collaborative Teamwork.
  • Commitment to Continuous Learning.
  • Inclusivity and Respect.
  • Excellence in Delivery.

About NCC Group:

NCC Group comprises over 2,200 professionals globally, providing trusted advisory services to 15,000 clients. With origins in the UK, we now operate in North America, Canada, Europe, Asia-Pacific, and the United Arab Emirates.

We are passionate about assisting our clients in safeguarding their brand, value, and reputation against the ever-changing threat landscape. This passion is fueled by our investment in our people and our business.

Our values and ethical standards are fundamental to our operations – we collaborate, innovate, and embrace diversity. We treat everyone and everything with equal respect.

We strive to cultivate an environment where all colleagues feel psychologically, emotionally, and physically safe to be authentic, sharing their experiences to reflect the diversity of the world around them, and have equal opportunities to achieve their best.

Application Process:

We review every application received and will reach out if your skills and experience align with our needs. If you do not hear from us, please do not be discouraged – we may retain your CV for future openings and encourage you to explore our career opportunities for other suitable roles.

Please note: This position requires mandatory pre-employment background checks due to the nature of the work at NCC Group. Applicants must be willing and able to undergo the vetting process. This role is subject to BS7858 screening as a mandatory requirement.