Lead User Experience Designer

5 months ago


Manchester, United Kingdom Coop Full time

**Lead User Experience Designer**
£52,000 to £62,000 plus excellent benefits (Work Level 5)
Manchester city centre (hybrid working)

We’re looking for a Lead User Experience Designer to join us in Manchester to help shape our range of digital products and services. In this role, you’ll sit within our Shared Digital Services area, focusing mainly on our Membership proposition. Membership is at the heart of Co-op and it’s an exciting time to join as we look to improve the experience our members have with us.

**What you’ll do**
- Lead the end-to-end design process across multiple teams
- Produce accessible design solutions based on user behaviour, data, and research
- Make sure our products and services are designed to meet our customer’s needs, as well as being accessible to everyone and balanced with business requirements
- Collaborate with teams across the wider business to identify themes, similarities, and opportunities for improvement
- Define and measure quantitative UX goals and metrics in collaboration with designers, analysts, and product managers
- Mentor and line manage designers and support their professional development

**This role would suit people who have**
- Experience in an Interaction Designer or similar role
- An understanding of web technologies (e.g. HTML and CSS)
- The ability to lead a digital design process on large-scale, from concept through to delivery
- Good communication skills, with the ability to explain the value of intricate design decisions to colleagues with limited deign experience

**Why Co-op?**

If you’ve got the skills and experience we’re looking for, we can offer you a competitive salary and great benefits package which includes 30% off Co-op branded products in our food stores (as well as other discounts on Co-op products and services). You’ll also get:

- Private healthcare
- An annual bonus (based on personal and business performance)
- 28 days holiday (rising to 32 with service) plus bank holidays
- A pension with up to 10% employer contributions
- Access to a subsidised onsite gym (at our Manchester HQ)
- Coaching and training to support your career development
- Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
- YuLife - an app that rewards you for exercising with discounts and vouchers for your favourite brands

**Building an inclusive work environment**

At Co-op, we’re proud to do things a different way. As one of the world’s largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we’ve had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities.

We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.



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